Fascinating insights on technology and our tomorrow's from respected futurist, Ian Pearson.
Aeroplanes will be too afraid to crash, yoghurts will wish you good morning before being eaten and human consciousness will be stored on supercomputers, promising immortality for all - though it will help to be rich.
These fantastic claims are not made by a science fiction writer or a crystal ball-gazing lunatic. They are the deadly earnest predictions of Ian Pearson, head of the futurology unit at BT.
Courtesy of the Observer [observer.guardian.co.uk].
'You can also start automating an awful lots of jobs. Instead of phoning up a call centre and getting a machine that says, "Type 1 for this and 2 for that and 3 for the other," if you had machine personalities you could have any number of call staff, so you can be dealt with without ever waiting in a queue at a call centre again.'
Takes a lot of imagination to dream this up - I mean what else would you want the most sophisticated super computers ever built to do...
Create an incredible symphony? Communicate in millions of languages? Develop new ways to reduce world hunger? ...
Nope... to answer the phone at a BT call centre? Who said creativity was dead.