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So I finally got paid...
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10+ Year Member

Msg#: 8167 posted 6:46 pm on Dec 7, 2004 (gmt 0)

A month or so back I wrote about a client that owed me $2,000 and wouldn't answer the phone or respond to emails.

I finally sent her a registered letter threatening to take further action, at which point she immediately wrote me an email saying we're on the brink of bankruptcy blah blah blah. Anyway, she offered to pay me $600 which I accepted to put the whole thing behind me. Got the check, will cash it today.

Moral of the story? The second someone gets 2 months behind in payments, cut them off until they pay....



WebmasterWorld Senior Member essex_boy us a WebmasterWorld Top Contributor of All Time 10+ Year Member

Msg#: 8167 posted 6:54 pm on Dec 7, 2004 (gmt 0)

Nah moral of the story? Dont brag till the cheque clears!

Nows teh time to review your credit control procedures, compare her application and supporting data with a good customers and try to see if you could spot a theme pointing failure.

Id suggest that you review at least once a year your terms and conditions and re credit vet your most active customers somewhere along that year too.


WebmasterWorld Senior Member 10+ Year Member

Msg#: 8167 posted 11:16 pm on Dec 7, 2004 (gmt 0)

Well done, gmac17!

If they are folding then that is a superb result. Mind you, do check in a couple of months to see whether they are still trading or not..;-)

As you say, you can't let business/invoices slip by for too long...



10+ Year Member

Msg#: 8167 posted 1:22 am on Dec 8, 2004 (gmt 0)

I've been in this situation before. It seems most of us tend to be on the 'nicer' side and even when a client doesn't pay we often continue to do work for them.

Over the years I've come to learn that you cannot survive in business this way. When you do work for a client, you must get paid for it...otherwise you won't be able to continue to do work for people.

Whenever I submit a quote I always state the payment terms clearly AND the penalties for late payments.

If a client is more than 15 days late on a payment, I send them an invoice for the amount plus the penalty. After 60 days, I will submit a claim to small claims court....but it's never gotten this far.

Stay professional and clients will pay you on time. If they know you are a one man team...they may figure they can simply not pay you and get away with it.

Recently I've also stated that if the entire amount is not collected within the due date all content delivered to the client becomes my property and the client must destroy any copies. The more you get in writing, the easier it is for you to make sure you get paid for the work you do.

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