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Broadband phone service
anyone using it?

 4:15 pm on May 17, 2004 (gmt 0)

Anybody out there using broadband phone service? What do you think of it?



 4:27 pm on May 17, 2004 (gmt 0)

Yes I am and I'm not too happy with it. My service is piped through my cable modem and is unreliable. It works for my needs but certainly not for my clients as they often cannot reach me even though I'm right there by the phone. I will be switching back to the traditional phone line soon.


 7:09 pm on May 17, 2004 (gmt 0)

I don't have it but I was tempted after reading a PCWorld article [pcworld.com].


 8:11 pm on May 17, 2004 (gmt 0)

Broadband infrastructure is so primitive in most of the US that it's going to be quite awhile before it's practical for a business user here.


 8:40 pm on May 17, 2004 (gmt 0)

I am currently using Vonage here @ my office. I probably make 4 or 5 calls a day and for the most part I have not had any issues. Once in awhile the service is choppy, but not to the extent that I would get rid of it.

Please Be Gentle

 10:10 pm on May 18, 2004 (gmt 0)

Is it just the broadband phone service you're unhappy with or is it broadband internet? On Friday I signed up for broadband internet, as what I'm using right now is excruciatingly slow. They said it'll take 2 weeks to set up so I haven't tried it out yet. I was making all sort of plans, as currently it can take hours to download or send files. Should I curb my enthusiasm for broadband or is it only the phone service that's dodgy?


 10:29 pm on May 18, 2004 (gmt 0)

sudden cut offs,
besides that, i guess its OK

Please Be Gentle

 10:36 pm on May 18, 2004 (gmt 0)

hi fashezee
I assume from what you wrote that it is the phone part that's the problem, not the internet service. Is that right?


 11:19 pm on May 18, 2004 (gmt 0)

PBG: It really depends on your provider, and in a lot of cases, your area. Where I am, there are 2 major broadband providers, and your best bet is to ask your neighbours what things are like for them. In certain parts of the city, the cable co's broadband rocks, in others, notsomuch. In areas where the cable is dicey, people tend to go with a DSL phone line.


 11:23 pm on May 18, 2004 (gmt 0)

>>I assume from what you wrote that it is the phone part that's the problem, not the internet service. Is that right? <<

You will wonder how you ever managed without broadband internet!

As for the phone, I cannot complain, sure the odd echo now and again, but better than cell, mobile.

Trans-atlantic for 2-cents a minute?.hey I can cope with the echo and it is only a rarity
A guy from the wsj called me last week on an unrelated matter, he was surprised at the quality. In fact he wouldn't have known, but for the nyc number he rang, when he knew he was calling the uk..virtual numbers are another benefit!

Please Be Gentle

 11:31 pm on May 18, 2004 (gmt 0)

Thanks Steve128, it was the internet bit I was worried about. Right now what I'm using is torture, it can take hours to do the simplest things so I was looking forward to the speed.(I have a lot of things I want to do, but right now it is not realistic as it takes so long and I have no patience).
Thanks again
With Best Regards

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