homepage Welcome to WebmasterWorld Guest from
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Become a Pro Member
Visit PubCon.com
Home / Forums Index / Local / Foo
Forum Library, Charter, Moderators: incrediBILL & lawman

Foo Forum

BT OpenWorld customer service gets chastized for rude comment to customer
This is what I call customer service

 9:04 am on Dec 19, 2002 (gmt 0)

[theinquirer.net ]

And I thought that the British were polite people...(?)



 9:09 am on Dec 19, 2002 (gmt 0)

A rather miffed BnB says he's now consider sueing Openwound for slander

Hehe, funny story!



 9:11 am on Dec 19, 2002 (gmt 0)

BT Openwoe more like. The 'T' word can be offensive and non-offensive in the UK. It depends if it is part of a joke or not!


 9:35 am on Dec 19, 2002 (gmt 0)

Interesting read.

Yep, if you want a wind up - the automated tele-exchange at BT is by far your best bet.


 9:42 am on Dec 19, 2002 (gmt 0)

he he - i love call centres :)

I laughed down the phone to a customer once (got a bizarre enquiry). Didnt realise that the mute was off.... :( They didnt say anything...or buy anything (it was telesales...i called them!).

See the guy made the mistake of trying to make an enquiry...whenver you call up and are given options, always choose the one that means the company gets money.

Whenever i do my telebanking, i always apply for a personal loan. Instant real person on the line! ;)


Global Options:
 top home search open messages active posts  

Home / Forums Index / Local / Foo
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved