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An almost funny story..
more of a short tale actually

 1:04 pm on Dec 9, 2002 (gmt 0)

I just thought I d share this, what i believe is a histerical, story with you guys. Today I got a call from a client who somehow made it through the switch to my department. God knows how that happens. Anyway the client had being expriencing a few difficulties with the website. So I was greatful for his call, obviously, so that i could sort the problem. So I began to ask him a few questions about the website he was on and the probelm he was having.

ME: Ok, sir so whats the problem?

CLIENT: Well, I cant seem to get a quote, im putting the info and im not getting a price.

ME: OK sir, sorry about that, so if you could just tell me which website you were on I can sort the problem out for you.

CLIENT: OK, it was..... How do i find that out.

ME: Gasp.. What do you see in the address bar at the top of your browser, y'know where it says something like wwWebmasterWorldebsite.com

CLIENT: OK, ok i got it. no no it doesnt say anything like that.

ME: It should be there, probably starts with www.

CLIENT: I remember now... it was GOOGLY.

At which point I had to put him on hold, beacause I was lauging too much to deal with his problem. I know its cruel to laugh at peaople but this is funny. Just thought I'd share it. :)



 1:34 pm on Dec 9, 2002 (gmt 0)

LOL :)

Reminds me of a story I read once about a customer service employee of a major hardware manufacturer telling a client to repack his/her machine with all the manuals etc. and return to the shop, citing the reason for a refund being that they were too stupid to use a computer...

<me>goes to try and find the story online</me>


 1:37 pm on Dec 9, 2002 (gmt 0)

I ve heard that story as well, are you familiar with BOFH, im sure that you'd love it :)


 1:39 pm on Dec 9, 2002 (gmt 0)

I'm familiar with the BOFH and the less colorful BFH. They love it when you tell them it sounds like a PEBCAK error as well, until they search for the term later and realize you were insulting them. :)

creative craig

 1:43 pm on Dec 9, 2002 (gmt 0)

I used to work on a tech help desk in a narrow band department (now broadband) where a customer was havng problems trying to register with us using our CD. Turns out she didnt have the phone jack in the socket.. it was short about 5cm.. she thought that the signal would travel in the air and find its way to the phone socket :)


 1:52 pm on Dec 9, 2002 (gmt 0)

I used to sell computers, phone systems, etc. I got a call shortly after selling 200 phones from the guy installing them. Apparently he unpacked a few, put them online then called me.

He was wondering why the LCD display wasn't functioning properly. He said all the numbers were the same on the phones he had installed. I asked him what number was on the display. He replied, 1-555-123-4567. I told him to remove the protective sticker from the LCD display area. His response was a short expletive and then he hung up. :) True story.

creative craig

 1:58 pm on Dec 9, 2002 (gmt 0)

Some times I think that these type of people only ever sign up with the ISP that I work for.. had a man call in who said we broke his monitor and wanted our address so he could send us the bill!

Him and his wife were arguing, she took a plate and tried to throw it at him he ducked and it hit and cracked the monitor, they were arguing because of their connection not working.. hence our fault :)

I think I attract them some times :)


 2:00 pm on Dec 9, 2002 (gmt 0)

I've read a lot of BOFH stuff... good for a giggle when work is getting to you.

I found that story (never checked to see if snopes has anything on it though). It was buried in the most bizarre site, so I just put the transcript on one of our servers here [webdemo.ddsi.ie].


 2:05 pm on Dec 9, 2002 (gmt 0)

I have a copy of the B'satrd DIY Ecuse Board. So i use this whenver I have a rather thick caller on the line. If they make it as far as me. So i blast them with big words until they go away.

Eg: Temporary Firmware Dereferencing Problem.

Wihich is obviously made upto you and I but together with a great follow up excuse and a serious lack of intelligence from the caller it could mean the end of the world for them. A simple sequence of words is guaranteed to shorten all your tech calls to a few seconds. Genious work from the BOFH.


 10:52 am on Dec 17, 2002 (gmt 0)

Very interesting thread :) excuse my ignorance but what is the full form of BOFH?


 11:17 am on Dec 17, 2002 (gmt 0)

Operator From Hell [bofh.ntk.net]

[edited by: eelixduppy at 8:16 pm (utc) on Feb. 18, 2009]

creative craig

 11:18 am on Dec 17, 2002 (gmt 0)

The funniest tech stories ever IMO :)

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