I expect there will be some rolled eyes at this one but I am looking for a little bit of advice. I don't think my post is the normal "Banned by AdSense" post and although this is my first post here, I am an experienced webmaster and forum poster. With that out of the way, this is my situation:
I have been an AdSense publisher for some time (Maybe a year) and have received checks in the past. Unfortunatley I got the dreaded letter last night that my account was suspended.
It seems it was either due to the sudden increase of impressions or the increase to the CTR (although it was still completely reasonable).
Now a little more history of this site. It has slowly been growing over the last year and a half and up until last week had on average about 1,000 uniques a day. Then one of our tools was featured on a syndicated radio show in the US. Suddenly we had been announced to around 10 million people. We were also included on this shows newsletter as the "Kool Site of the Day" and on their website.
Our uniques increased from 1,000 to 50,000 a day. Obviously our AdSense went wild and was still making a signifigant amount of money up until last nights suspension.
I have written a well worded email in reply to Google basicaly explaining the situation rather then complaining. I truly believe that this was a mistake by an automated system which will be rectified by a human.
My questions are:
1.) In situations like this, what type of time frame am I looking at. Obviously every day I am down is lost revenue
2.) Is the best course of action to just keep explaining?
By the way, I know the TOS quite well and just to be safe, I never put images or text close to the ads (despite this being a popular trend)
As an AdWords advertiser, I am truly a publisher that believes in doing things the ethical way so this turn of events has come as a bit of a surprise.
I am also willing to provide the name of the Radio Show and the accompanying website. It has only been ommited to make sure I conform to the rules of this forum.