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This 86 message thread spans 3 pages: < < 86 ( 1 2 [3]     
Canadian Payment Error
screwy exchange rate
brokenbricks

5+ Year Member



 
Msg#: 13731 posted 3:35 pm on Apr 28, 2006 (gmt 0)

Any Canadian webmasters receive payment today with a screwed up exchange rate?

Exchange Rate 0.884 : 1

There's no way 1 USD is worth 88 cents Canadian. It's more in the 1.12 neighborhood.

How could they screw that up?

 

AhmedF

10+ Year Member



 
Msg#: 13731 posted 7:09 pm on Apr 29, 2006 (gmt 0)

It's too bad Google doesn't offer EFT in US dollars to Canadian publishers who have US dollar bank accounts at a Canadian bank.

Ahh my biggest gripe :) Hopefully one day ...

toldan



 
Msg#: 13731 posted 7:25 pm on Apr 29, 2006 (gmt 0)

I just checked my online banking account and received payment from Google - I can confirm, it's a wrong amount as stated in my Adsense account.

Let's focus on the solution: What will be done to fix this problem and when will Google send the money it owes us??

mmiller

5+ Year Member



 
Msg#: 13731 posted 7:31 pm on Apr 29, 2006 (gmt 0)

Sounds like Matt Cutts thought he'd try his hand at 'improving' the EFT program...

miguelito

5+ Year Member



 
Msg#: 13731 posted 10:15 pm on Apr 29, 2006 (gmt 0)

this can't be a software error or the payments would be reversed every month, this is a stupid data input clerk who has reversed the figures him/herself manually and Google obviously don't have any supervisor to check the figures before they hit the "go" button.
obviously a human error although it is strange that these now quite frequent screw-ups always result in massive underpayment and not overpayment.
if this system is indeed now outsourced then it's time that Google used a bank instead of cowboys.

calman

5+ Year Member



 
Msg#: 13731 posted 11:15 pm on Apr 29, 2006 (gmt 0)

Just noticed this thread and haven't bothered checking all 60-70 posts.

However, everything appears OK with my payment. Haven't received cheque yet, but exchange rate appears to be OK for me - 1.133.

Maybe the problem was just for EFT payments.

Exchange rate is now much lower as the U.S. dollar continues to get hammered and especially so in the last couple of days. Now is around 1.117. On my first Google payment in July 2005 the exchange rate was.1.231.

The ongoing depreciation of the U.S. dollar is bad news for foreign publishers. Until the U.S. gets their budget and foreign trade deficits under control, I'm afraid there is no good news on the horizon for the U.S. dollar.

rbacal



 
Msg#: 13731 posted 12:38 am on Apr 30, 2006 (gmt 0)


What's with the Canadian dollar? Is the economy that strong, or is it that the U.S economy is that bad?

What will the trend be? A Canadian dollar that is stronger than the U.S?

Just a few years ago the Canadian dollar was 62 cents

The issue is with the U.S. dollar which has been diving for a long time re: almost all other currencies. Since Bush.

Apparently Americans don't notice that their dollar is now worth about 45% less than it was. Go figure.

Good for exports though.

con771

5+ Year Member



 
Msg#: 13731 posted 11:16 am on Apr 30, 2006 (gmt 0)

I'm assuming no one has heard anything new on the subject from Google?
I'm just wondering how they re going to remedy the issue?

instinct

10+ Year Member



 
Msg#: 13731 posted 5:19 am on May 1, 2006 (gmt 0)

I got an email late friday saying they are aware of the problem and working to fix it ASAP.

I guess it doesn't mean working on the weekend though ...sigh.

On the topic of human vs computer error, you'd think that there would be someone to notice that payments for a region declined by ~20% vs last month. I mean that should set off some major alarm bells, automated or otherwise.

I'll let it slide however if they fix it up this week. There's no way it will be okay to make up it next month.

dj_webm

5+ Year Member



 
Msg#: 13731 posted 10:08 am on May 1, 2006 (gmt 0)

in Denmark I got only 2 or 3% of my pay (EFT) - that hurts. No more emails from friday, Google - please let us know when we will get our payment...

greedy player



 
Msg#: 13731 posted 10:35 am on May 1, 2006 (gmt 0)

XE:
1 USD = 0.547938 GBP
1 GBP = 1.82502 USD

Imagine for people in the uk:

1 USD becomes 1.82502 GBP

Would be very interesting indeed, I surely wouldn't that... 100$ would be 54.9GBP however if it's reversed it will become 182.502GBP.... anyone want to party? :)

Correct me if im wrong, I may of got the reversed part mixed up maytbe its 0.547938 USD to 1.82502 GBP... whatever would make it even better lol

larryhatch

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 13731 posted 11:34 am on May 1, 2006 (gmt 0)

Dear Greedy:

The dollar is indeed a (fairly large) fraction of the GBP.

When I first visited England (1965), I didn't much mind paying $2.40 per quid,
as each quid (pound) had 20 shillings, and each shilling was 12 pence (pennies)
By an odd coincidence, this made the us cent (penny) nearly equal to the British penny.

What I really liked was getting smashed on all that stinky warm beer.
No, it wasn't Coors, but for 11 pence I had a nice warm 20-ounce pint of bitter!

In the states, you can't find a warm bucket of spit for 11 cents, then or now.
What is more, I wasn't quite 21 years of age yet, but that didn't concern the barman either.

Decades later, the economic landscape has changed until I can't tell a franc from a euro.

Britain alone keeps the price of beer below that of gasoline.

"America", meaning the USA and Canada, would feel very very lonely without the Brits. -Larry

fuzzybunny

5+ Year Member



 
Msg#: 13731 posted 5:07 pm on May 1, 2006 (gmt 0)

has anyone heard anything further regarding the exchange rate issue for Canadian publishers? I can't find anything on it on adsense blog or news site. hopefully they haven't pushed it under the rug.

con771

5+ Year Member



 
Msg#: 13731 posted 5:45 pm on May 1, 2006 (gmt 0)

I am also wondering what is happening. I haven't gotten any further word.

AdSenseAdvisor

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 13731 posted 6:21 pm on May 1, 2006 (gmt 0)

Hi everyone --

I just wanted to give you some more information about the situation. First, if you were affected you should have received an email from us on Friday. If you did not receive an email, you were not affected so don't worry.

For those of you who were affected, you will receive further email communication from us soon. The remaining funds should be in your accounts by the end of the week although I do not have specific details for you at this point.

In the meantime, thank you for your patience. We're working to sort everything out as quickly as possible.

ASA

con771

5+ Year Member



 
Msg#: 13731 posted 6:24 pm on May 1, 2006 (gmt 0)

Thanks very much for keeping us informed of the situation.

fuzzybunny

5+ Year Member



 
Msg#: 13731 posted 6:55 pm on May 1, 2006 (gmt 0)

it's so cool that adsense staff are monitoring these boards and communicate with us directly. I'm your number one fan and not just because you pay me every month :)

dareRock

5+ Year Member



 
Msg#: 13731 posted 7:05 pm on May 1, 2006 (gmt 0)

Thanks for the update AdSenseAdvisor!

AdSenseAdvisor, will the exchange rate from the original payment date be honoured? OR, will you be using the exchange rate for the day the correction is going take place on?

moltar

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 13731 posted 9:53 pm on May 1, 2006 (gmt 0)

I wonder if anyone actually got more due to an error? :)

greedy player



 
Msg#: 13731 posted 11:31 pm on May 1, 2006 (gmt 0)

hopefuly i got 3 times as much :)

miedmark

5+ Year Member



 
Msg#: 13731 posted 11:54 pm on May 1, 2006 (gmt 0)

hopefuly i got 3 times as much :)

You sure picked your nick correct.

I don't see how anyone would get paid more. This was an error and as ASA explained money will be refunded, personally I don't care if it's this week or on the next payment. Let's all be a bit more understanding and patient, mistakes do happen (and probably will happen again) - that's just life - and not the end of the world.

To the person crying that he's "out" 600 dollars because of this mix up. You got paid roughly $4400 ,and you're short 600, and you're still complaining? You and mister Greedy here should hook up sometimes.

ddent

10+ Year Member



 
Msg#: 13731 posted 1:10 am on May 2, 2006 (gmt 0)

Good news. Google is sending out another payment today for the amount they shorted us by. I would have been quite upset if they had waited until next month, as its not an insignificant underpayment.

moltar

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 13731 posted 1:14 am on May 2, 2006 (gmt 0)

I don't know if anyone mentioned this before, but could this mistake be "on purpose" to reduce the first quarter payouts?

ddent

10+ Year Member



 
Msg#: 13731 posted 1:16 am on May 2, 2006 (gmt 0)


I don't know if anyone mentioned this before, but could this mistake be "on purpose" to reduce the first quarter payouts?

I'm not an accountant by any means, but I have a strong feeling GAAP would not make this an acceptable method of reporting results.

ddent

10+ Year Member



 
Msg#: 13731 posted 1:41 am on May 2, 2006 (gmt 0)


To the person crying that he's "out" 600 dollars because of this mix up. You got paid roughly $4400 ,and you're short 600, and you're still complaining? You and mister Greedy here should hook up sometimes.

I'm not convinced that expecting Google to hold up its end of the bargain is greed. Google does not run this program out of charity. It is simply a deal where often both sides are reported as being happy - the best kind of deal. It is not unreasonable to get upset when trust is broken by one side not doing what it said it would. A reason people might have for working with Google as opposed to a smaller PPC provider is the reduced credit risk from working with a large publically traded company with lots of liquidity. People may have made commitments to others based on a high expectation of timely payment from Google.

In fairness to Google they appear to be dealing with this as best they can now that it has happened, and it is the first payment problem I can think of having experienced since their glitch in October 2003 (for which, IIRC, they apologized with a token gesture of making the next payment early). However, I still find it alarming that an error of this magnitude could happen - are there no sanity checks in place? It was obvious from one glance at my payment exactly what had happened.

toldan



 
Msg#: 13731 posted 5:20 am on May 2, 2006 (gmt 0)

Good news. Google is sending out another payment today for the amount they shorted us by. I would have been quite upset if they had waited until next month, as its not an insignificant underpayment.

Who said Google would send another payment today? As of Monday 10:18pm, there is no another payment in my account.

greedy player



 
Msg#: 13731 posted 10:23 am on May 2, 2006 (gmt 0)

Exchange Rate 0.558 : 1

GBP FOR USD

Payment :).

All is okay.

Infact it appears that I've been given an additional 400$ over that of what XE tells me... (probably due to exchange rates changing overnight) wooo!

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