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This 56 message thread spans 2 pages: 56 ( [1] 2 > >     
Kicked for no obvious reason
TurboBoost

5+ Year Member



 
Msg#: 13491 posted 7:58 pm on Apr 17, 2006 (gmt 0)

Hi all,

First time poster here, but long time reader.

Bad new : just received a mail from Google that i was kicked out from AdSense, saying the TOS was violated.

I have absolutely no clue why. My site is about the automotive business and averages around 1500 - 2000 visitors per day, with around 30000 pageviews per day. It averaged about $10 per day income from AdSense, which is a nice extra on monthly basis but certainly not something to get rich from.

I quite liked the program, i strictly followed the Google rules, used their channels, their palette possibilities to blend in the ads nicely. I even mailed them to ask if it was ok to put ads in our image gallery because of the Copyright stuff? I got a reply back saying it was ok because the images were taken by me and there was no Copyright issue.

I never clicked my own ads. I ran the program since end of February 2006, it got about 100 clicks per day on Google Content ads, a clickthrough of about 4-5% (ads not shown on all pages). If anything, then i'd say 2-3 clicks in total of the thousands generated since i started were from me, due to testing or just mis-clicks. I don't run robot software either.

I also ran Google Search which got a very high ctr, sometimes up to 50%. I wondered about that once in a while but never changed it. It wasn't me using the search so ...

I'm sitting here feeling i have done nothing wrong, staring at the mail from Google saying the money goes back to the advertizers. I have sent them a very polite mail saying what i've said here and asked for more info. I feel like i've done nothing wrong but still got kicked out.

 

greedy player



 
Msg#: 13491 posted 8:00 pm on Apr 17, 2006 (gmt 0)

high CTR = made for adsense = kick

TurboBoost

5+ Year Member



 
Msg#: 13491 posted 8:10 pm on Apr 17, 2006 (gmt 0)

This site was *not* made for AdSense. This site exists since 1998. It got up to 5000 daily uniques by 2002 and then it slowed down due to changes in personal life, house, wife, baby. It lost visitors but still kept pulling around 2000 with minimum maintenance from me.

Beginning of this year i started work on the site again and added AdSense end of Feb.

This site has *no* made-for-AdSense content whatsoever.

ann

WebmasterWorld Senior Member ann us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 13491 posted 8:15 pm on Apr 17, 2006 (gmt 0)

If anything, then i'd say 2-3 clicks in total of the thousands generated since i started were from me, due to testing or just mis-clicks.

In Googles eyes this is Fraudulent clicks...sorry, you are NOT allowed to click your ads even if it is for testing.

I also doubt that with your traffic you got thousands of clicks from anyone other than you. I would rethink my actions when or if I signed up with some other company.

Ann

humblebeginnings

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 13491 posted 8:20 pm on Apr 17, 2006 (gmt 0)

TurboBoost, wat a sad story! This is really bad news for you. If you really think you did nothing against the AS TOS, the only chance you have is indeed e-mailing Google and telling them you will cooperate in any way to get your account back.

For WW-members who want to help you in finding out what went wrong, it might be important if you provide us with a little more info. For example; what topic is your website about? Are you the only one who has access to your Adsense account? Does anyone in the house where you live also has an Adsense account? Are you the only one making the content for your account or do your users also make content (like comments or posts)?

Kind regards and best of luck!

H.

ann

WebmasterWorld Senior Member ann us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 13491 posted 8:28 pm on Apr 17, 2006 (gmt 0)

HB,

He told it all in his first post: what it is about and how many visitors, etc. :)

TurboBoost

5+ Year Member



 
Msg#: 13491 posted 8:39 pm on Apr 17, 2006 (gmt 0)

An, by thousands of clicks i mean between end of Feb (the 26th to be precise) and now. It was between 100 and 120 clicks per day. So multiplied by around 50 days that's a few thousands clicks.

I only ran the really small ads, you know the ones where you have to click-through twice to reach the advertizer's site? I don't think the first click to see the list of advertizers even counts as a click.

Site is about aftermarket automotive parts. Ads got a 3-5% CTR, like i said before search was very high on some days. The site has about 60000 registered visitors, that received a newletter last week because of a completely redone layout. That gave a nice bump in visitors but no real rise in AdSense earnings.

I got a few peaks of $15 per day, one day of $18 and that's it. Low days were around $7. If i remember it averaged $9 per day over the total period.

I have absolutely no reason to click these ads myself. I'm 32, i'm in IT, my wife works, company car, company fuel, good salary, this site even has private advertizers. I don't really need this AdSense money but i'll admit it was a nice prospect for no extra work.

It's their decision that surprises me more than anything.

dramstore

10+ Year Member



 
Msg#: 13491 posted 8:40 pm on Apr 17, 2006 (gmt 0)

"high CTR = made for adsense = kick"

Does it really say that MFA style sites are against the Rules?

I though a MFA was a page of 400+ words, usually rubbish but unique with adsense all over it - that breaks no rules at all I thought?

hunderdown

10+ Year Member



 
Msg#: 13491 posted 8:44 pm on Apr 17, 2006 (gmt 0)

greedy player, 4-5% is not a high CTR. The CTR for Search is pretty high, but I'd guess there were very few searches done, which could explain it.

TurboBoost seems a little unclear about what's a click and what isn't, and doesn't even know the name for AdLinks, so it's possible he doesn't know the TOS well, and could have done something wrong and doesn't even realize it?

ken_b

WebmasterWorld Senior Member ken_b us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 13491 posted 8:44 pm on Apr 17, 2006 (gmt 0)

Turboboost;

Here is a thread about getting back into Adsense. It might help if you try to get back into Adsense.

Reinstated in Adsense [webmasterworld.com]

david_uk

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 13491 posted 8:50 pm on Apr 17, 2006 (gmt 0)

Does it really say that MFA style sites are against the Rules?

I though a MFA was a page of 400+ words, usually rubbish but unique with adsense all over it - that breaks no rules at all I thought?

Yes, they are most certainly against Google's TOS. Currently Google don't seem to be enforcing this particular aspect of the TOS. I guess they have other fish to fry at this point in time. However, at some point they may well decide to enforce the TOS and these sites will (hopefully) mostly dissapear.

celgins

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 13491 posted 8:50 pm on Apr 17, 2006 (gmt 0)

Well Turboboost... from everything you've said, it doesn't sound like a blatant violation of Adsense TOS, but it's still a bit difficult for us to tell since we cannot know your entire story.

Hopefully, your email to Adsense requesting more information will be answered in a timely manner.

The only thing I can think of:

1) You have a pretty large (60,000) database of subscribers. You didn't happen to include Adsense code in that newsletter you sent out last week, did you?

blairsp

10+ Year Member



 
Msg#: 13491 posted 8:53 pm on Apr 17, 2006 (gmt 0)

Turboboost

I can understand your frustration. However, that is only likely to multiply with any further posts. Posters here at WebmasterWorld fall into two categories. The “come on, admit it-your guilty”. “Come on, be a man, your guilty” and then follow it up with a very smug (in an “I'm whiter than snow white” vein) comment such as you have clicked your own ads, you have a made for adsense site so you deserve it etc etc. All of which are no help whatsoever. The other, slightly more helpful will tell you that only adsense can help you out. Which is true, but clearly they have never had to deal with the adsense robot. Therefore this advice, whilst slightly more welcome,is equally as difficult.

As one who knows, my only advice is move on. If you are in the US try Yahoo, if you are elsewhere, try some of the others. For me, despite what the adsense devotees here will tell you, I actually made four times what I was earning from adsense through the programme known as quigo or adsonar. Yes 4 times. I know that it isn't suitable for all but for a spell at least it was great for the travel industry. Rather than having wee Jeannie's bed and breakfast I had tripadvisor, conrad/hilton hotels, etc

Try to move on. It isn't a death.

TurboBoost

5+ Year Member



 
Msg#: 13491 posted 8:57 pm on Apr 17, 2006 (gmt 0)

hunderdown, AdLinks is indeed the name, thank you. Couldn't login to lookup what they were called after all. I don't know TOS by heart but good enough to realize not to click my own links.

I *am* however guilty of clicking them 2-3 times as stated before. If this is the result then so be it. I think it's a bit harsh but maybe Google has an automated system in place where even one single click means "banned"?

During the approval wait end of Feb i subscribed to FastClick as well and got accepted. I went for AdSense and *never* ran FastClick ads on my site because that's against TOS as well.

If Google replies and says "no" i'll try FC and see what gives.

Bluepixel

10+ Year Member



 
Msg#: 13491 posted 9:03 pm on Apr 17, 2006 (gmt 0)


high CTR = made for adsense = kick

This is certainly not the case, since I'm close to 10% on average and still in.

Rodney

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 13491 posted 9:28 pm on Apr 17, 2006 (gmt 0)

The site has about 60000 registered visitors, that received a newletter last week because of a completely redone layout. That gave a nice bump in visitors but no real rise in AdSense earnings

Could this be the reason for the recent ban? Maybe one of your 60,000 users that you sent the newsletter to reported you to adsense for spamming (even though they probably registered for your forum and possibly requested the newsletter, some people get very itchy about any unwanted email in their inbox). Users can be forgetul as well.

Just a thought.

jomaxx

WebmasterWorld Senior Member jomaxx us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 13491 posted 9:43 pm on Apr 17, 2006 (gmt 0)

Hmm, that's a possibility. I won't get into whether it's "spam" or not, but those 60,000 people probably intended to register for the forum, not to sign up for a newsletter.

spaceylacie

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 13491 posted 9:47 pm on Apr 17, 2006 (gmt 0)

"The site has about 60000 registered visitors, that received a newletter last week because of a completely redone layout. That gave a nice bump in visitors but no real rise in AdSense earnings"

I don't like to have to tell you this TurboBoost, but I think this is the reason for your ban. There's no way you could send out 60,000 invites to your newly designed site without getting a great deal of extra clicks on your ads. Especially given your low daily average earnings. The fact that you saw little or no extra money tells me that Google probably saw the clicks as invalid and discounted them.

You can't just collect email addresses since 1998 or whenever then email them perhaps years later(after you've finished dealing with personal issues) and expect them not to see your email as spam. It's against Google TOS to send out spam emails inviting people to your site which contains Adsense.

A warning to all: If your site has a newsletter, send it out in regular intervals so Google can see that this is your site's normal traffic pattern. Don't just collect emails for years then send out a mass delivery to people who have probably changed their email address since then. With each email to your subscribers, make sure there is an easy opt-out option as well.

jomaxx

WebmasterWorld Senior Member jomaxx us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 13491 posted 9:58 pm on Apr 17, 2006 (gmt 0)

...And if only one person in a thousand complains, that's still 60 spam complaints. I once nearly got into hot water with my ISP after individually writing one email and sending it to a person with a related business.

saraah

5+ Year Member



 
Msg#: 13491 posted 10:01 pm on Apr 17, 2006 (gmt 0)

thats an excellent point spaceylacie - will keep that in mind - I keep learning new stuff everyday :)

ann

WebmasterWorld Senior Member ann us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 13491 posted 10:30 pm on Apr 17, 2006 (gmt 0)

Fastclick is NOT against TOS. I have used them and Tribal Fusion for several years.

BillyS

WebmasterWorld Senior Member billys us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 13491 posted 2:18 am on Apr 19, 2006 (gmt 0)

TurboBoost -

My experience...

>>A warning to all: If your site has a newsletter, send it out in regular intervals so Google can see that this is your site's normal traffic pattern.

Complete nonsense. This happens to sites all the time. My site has been featured on NPR, on a popular government website and someone even included one of my articles in thier newsletter. I had a huge surge in traffic over a short period of time and this triggered nothing but more earnings. What happens if your site appears in Slashdot or is mentioned on the news? Is being featured on a popular website the kiss of death for Adsense? Doubtful.

>>If anything, then i'd say 2-3 clicks in total of the thousands generated since i started were from me, due to testing or just mis-clicks.

I've clicked my own ads accidently about three times over two years. I do report it each time. In your case, this is not the reason.

>>I also ran Google Search which got a very high ctr, sometimes up to 50%. I wondered about that once in a while but never changed it. It wasn't me using the search so ...

My Adsense for search is nearly triple my content rate. I wouldn't worry about the rate you mentioned. The first click on AdLinks is harmless, although I wouldn't make it a habit.

Follow the thread that ken_b gave you. If you're as honest as you say, then you'll likely be reinstated. And as others have mentioned, there are more possibilities beyond Adsense. Best of luck to you and keep us posted.

toldan



 
Msg#: 13491 posted 3:58 am on Apr 19, 2006 (gmt 0)

TurboBoost, contact Google today, apologize (don't tell you did nothing wrong), and ask them to reconsider.

only this way your chances of acceptance will be higher than average. Do it now.

toldan



 
Msg#: 13491 posted 3:59 am on Apr 19, 2006 (gmt 0)

I *am* however guilty of clicking them 2-3 times as stated before. If this is the result then so be it. I think it's a bit harsh but maybe Google has an automated system in place where even one single click means "banned"?

oh friend.... that's pretty bad. Just contact them and apologize for clicking your ads.

Jafo

5+ Year Member



 
Msg#: 13491 posted 1:06 pm on Apr 19, 2006 (gmt 0)

2-3 clicks out of thousands of clicks will not get you banned period.

Sending out blatant SPAM will not get you banned.

Something else happened here, it is possible we have not heard the entire story.

jomaxx

WebmasterWorld Senior Member jomaxx us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 13491 posted 4:33 pm on Apr 19, 2006 (gmt 0)

Sending out blatant SPAM will not get you banned.

This assertion seems likely to be false.

It's specifically covered in the TOS and I can't recall ever hearing the claim that Google condones spam before.

mattg3

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 13491 posted 4:48 pm on Apr 19, 2006 (gmt 0)

All you need do really to break TOS is to mention in your newsletter.

blablabla our new redesigned page, apologise for the ads but we have to live on that blablabla

and you drew attention to the ads.

Any of the 60000 being gmail users and G has full access to the content, then a daily grep for adsense mentioning in all gmail inboxes. If it finds adsense mentioning in 200 gmail boxes with the same sender, grosslink sender domain to adsense domain usage and you have your pub and then the probably also automatic ban letter goes out.

JustMeAgain

5+ Year Member



 
Msg#: 13491 posted 7:09 pm on Apr 19, 2006 (gmt 0)

I reported many site with ridiculous TOS violations, like "Please, click on my ads" or a big red blinking arrow pointing to the ads.

They are all still online, showing ads and stealing money from advertises and honest publishers.

I can’t see a company that doesn't manually check fraud reports doing Gmail data mining to find any violation or banning someone for a spam report.

BillyS

WebmasterWorld Senior Member billys us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 13491 posted 7:18 pm on Apr 19, 2006 (gmt 0)

>> I can’t see a company that doesn't manually check fraud reports doing Gmail data mining to find any violation or banning someone for a spam report.

I agree with this statement in that it seems very logical. However, Google is pretty anti-manual and likes to automate everything, so there could be something to this.

If there is anything that TurboBoost mentioned that could trigger getting kicked, it was the email.

europeforvisitors



 
Msg#: 13491 posted 8:08 pm on Apr 19, 2006 (gmt 0)

I agree with this statement in that it seems very logical. However, Google is pretty anti-manual and likes to automate everything...

Good point. And even if they've got a team of humans who are working their way through stacks of violation reports, there's no reason they shouldn't be running automated violation detectors at the same time. (To use an analogy, a city may have traffic cops on the prowl for violations, but that doesn't mean it can't also have automated cameras snapping cars that run red lights.)

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