At Google, we put a lot of thought into improving your online experience. We're alarmed by what we believe is a growing disregard for your rights as computer users. We've seen increasing reports of spyware and other applications that trick you in order to serve you pop-up ads, connect your modem to expensive toll numbers or hijack your browser from the site you're trying to visit.
"...Google may collect information about web pages that you are viewing when the advanced functionality is enabled. However, this advanced functionality is optional, and can be easily disabled and re-enabled at any time ...."
"Application providers should not allow their products to be bundled with applications that do not meet these guidelines." -Then why did they bundle the toolbar with Real? Rather than whining here however I'm going to send them an email as they requested and tell them.