Boston, we have made it a point to be upfront and direct with the entire community. Everyone knows our plans and we've been more outspoken than any other engine in the business on the problems that our industry faces today.
I have said before our engine will work for those that make it work for themselves. What does that take? It's simple really:
Use the tools we give you to optimize.
Work with your rep. Implement our ROI tracking. Make sure your titles and descriptions are accurate and go to the right URL in order to deep link into your site. Present an offer to the user to encourage immediate purchase and a guarantee in order to make them comfortable with their purchase.
If you have done all of that and you still have no results for you then we may not simply work FOR YOU. That does not mean we don't work for anyone else.
Our advertiser retention is extremely high. That goes direct to the quality of result we provide for our advertisers. I have statements from advertisers I can post that have granted me permission for them to be used publicly (names included) if you really want me to.
Keep in mind guys I have taken a personal stake in what my company is doing because I believe in it. I have chosen to put my career on the line by being out front and very outspoken. I do not have to do that to keep my position here. I don't own stock and I don't get a percentage of the profits. I put my career in search on the line for nobody unless I believe in what they are doing.
I believe in what this company is doing right now. I'll also do whatever I can to help you guys make more money. If you're not - there are reasons for it - but let's examine the real reasons and not just play the "blame the traffic" game.
If you want help, ask. I will never discount the idea that they may be a traffic related issue but I have asked more than a few to PM me with their data throughout this thread and NOT ONE person has agreed to share that data with me in private.
I think that says it all.
Now, I am off for the rest of the day on a Neurology appointment for my 6 year old because he's more important at the moment. If anyone actually does want my help on their campaign I will get to your PM's tomorrow or late tonight.
Again, I can't help you unless you let our company do it. To date no one has bothered.