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Rejected by looksmart
and don't know why...

10+ Year Member

Msg#: 151 posted 3:35 pm on Jun 23, 2003 (gmt 0)

I signed up for their limited budget (needed to get some type of traffic ;) and they rejected my listing! I have tried to contact them, but they still haven't wrote back explaining why, nor refunded my 150 dollars. I read the tos and it seemed to me once one url has been rejected you can't resubmit it again. Can anyone point me in the right direction?


jeremy goodrich

WebmasterWorld Senior Member jeremy_goodrich us a WebmasterWorld Top Contributor of All Time 10+ Year Member

Msg#: 151 posted 4:15 pm on Jun 23, 2003 (gmt 0)

Um, reading back through the posts here, in general you will find stories of poor customer service.

I do hope they are reading, because 1 person might be 'mistaken' however, a series of them receiving bad service over the course of many months (years, in fact) leads me to believe there are issues with their customer service or lack there of at LookSmart.

My best recommendation would be to chalk the 150 or what not up to 'experience' and concentrate your marketing dollars on companies that actively serve you the way you deserve to be treated.

There are many pay per click engines out there -> as well as other forms of traffic generation. From what I understand, the best ROI is achieved from Google Adwords & Overture Pay Per Click.

Use some tracking software so you *know* where the sales come from, and then -> concentrate on the traffic that gets the best ROI, and go from there, until you are using all the services that give you the returns that are acceptable for your business.

On the other hand, I've heard (though I don't know) they may have a customer service number @ LookSmart if you login...? Don't know if that is fact or not.

Try emailing them again & again, I've heard it takes at least a week for them to get back to you.


10+ Year Member

Msg#: 151 posted 5:48 pm on Jun 23, 2003 (gmt 0)

Thanks Jeremy, I just don't know why I was rejected. We are still trying to build up our original content, and we were even dropped out of google for some reason. This is my first time doing and type of seo/ppc and I feel like I'm floundering. ;)
Thanks again,


WebmasterWorld Administrator rogerd us a WebmasterWorld Top Contributor of All Time 10+ Year Member

Msg#: 151 posted 6:01 pm on Jun 23, 2003 (gmt 0)

Usually, the note confirming your listing (or rejection? never had one of those...) includes an e-mail contact for appeals. You should at least be told what the problem is.

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