As always... thanks for your replies... very quick indeed.
> Legal case against who, Google?
-- Yes... I am only thinking about it.
It's like turning off the electricity for no good reason. Your servers simply stop working.
> it may help if you enlighten us about when the ads stopped showing etc etc.
-- the msg I go said:
Action taken: Suspended - Pending Revision
Issue(s): URL Not Working
received: 030711 - 11:31 UTC
> ultimately YOU are responsible for your business and actions...
-- wouldn't this be nice?! :))
I would love to switch my ad back on again, how can I do this? :)
> the fact that an advertisers is NOT showing your ads is NOT justification for legal proceedings.
-- well, I paid my dues; this add is now running since May 1st without any modification to the URL.
If there would eb an alternative, I would sure jump on it this very minute :)
The web log files show traffic with no pause greater then 15 minutes.
The server would send an e-mail in case the web server would not work.
> try calling them by phone on monday to speak to a human to get a reply.
-- Couldn't find any phone numbers, neither on the site nor in the e-mail they sent.
> I am still slightly confused what you are trying to achieve...
-- get the ads back on!
> did you make sure the url you have in your ad is really working right now? Did you click it from inside your account interface?
- yes, I did, and it works.
-- Easier said than done... I would like to know how you would react if I cut you off :)
> could not access the URL for one reason or other and there are many reasons why this happens
-- have you got an example? ... considering the site wasn't down, the routers to the Internet were not down... our ISP has two routes out.
> most are nothing to do with google.
-- well, they said they can't access the URL, and before I would cut a life line, I would simply try again... I am sure the process can be automated, at least we automate whatever possible :)
> Forget legal action.
-- yes, David and Goliath
> Just phone them or resubmit the ad.
-- Has anyone got an AU or UK or US phone number? I am in AU.
... resubmit... well, I am new to Google ads. I started out in May, not making much changes, except for some keywords that did not get their CTR or so.
If I would resubmit, does this mean I create a second ad with same content and delete the first one. If so, I suspect I will get knocked off again some time down the track, as the ad or keywords are not the reason for the suspension. It is solely because they did not reach the web site for whatever reason.
Thanks and regards, Max