WebFusion
msg:1148227 | 4:28 pm on Jan 19, 2006 (gmt 0) |
Yep, I've been having the same problem for several days now.
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scalisto
msg:1148228 | 4:55 pm on Jan 19, 2006 (gmt 0) |
Same here. Even lost the work done on a new targeted campaign because of a time-out today.
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Xstnva
msg:1148229 | 5:07 pm on Jan 19, 2006 (gmt 0) |
I tried to contact Google Adwords and they said that it was my service provider or that I should add Google Adwords to my "Allowed Sites". But it is still timing out. Anybody else have any luck or ideas?
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TheRealTerry
msg:1148230 | 5:28 pm on Jan 19, 2006 (gmt 0) |
Same problems here, as stated in another thread.
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bostonseo
msg:1148231 | 5:28 pm on Jan 19, 2006 (gmt 0) |
I've had this problem since last week and they deny anything. Also having a lot of problems with Gmail - email account. Not loving Google these days.
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Grogger
msg:1148232 | 5:32 pm on Jan 19, 2006 (gmt 0) |
Same here, for about a week now. Strange b/c my tracert looks fine, but it keeps timing out nonetheless.
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Tropical Island
msg:1148233 | 5:55 pm on Jan 19, 2006 (gmt 0) |
I am on DSL and am having problems with both AdWords and Gmail. Both problems are intermittent.
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bostonseo
msg:1148234 | 6:41 pm on Jan 19, 2006 (gmt 0) |
Tropical Island, Any chance you are in the Boston area? This is so freaking annoying. I can see a day or 2, but it's been a week.
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bostonseo
msg:1148235 | 7:00 pm on Jan 19, 2006 (gmt 0) |
I called and spoke to someone at Google who is checking this out with their technical department. Not that I am optimistic that I will get any satisfactory response, just wanted to let you know.
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Tropical Island
msg:1148236 | 7:29 pm on Jan 19, 2006 (gmt 0) |
| Any chance you are in the Boston area? |
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Not a chance. I am 11º N of the equator on an Island just north of Venezuela. As an ex-Canadian I have had enough with any temperature below 75ºF! :-)
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bostonseo
msg:1148237 | 7:39 pm on Jan 19, 2006 (gmt 0) |
Yeah I should have figured that Tropical Island and Boston wasn't probably a match :)
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skibum
msg:1148238 | 7:51 pm on Jan 19, 2006 (gmt 0) |
Been timing out all week, pausing ad groups doesn't work, or at least not in a reasonable time period, running reports times out and the reps seem to be out in San Fran.
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scalisto
msg:1148239 | 8:09 pm on Jan 19, 2006 (gmt 0) |
Well, since we all seem to be in different parts of the world (I'm in Argentina), it can't be an isp problem. Let's hope it gets sorted out and soon.
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AdWordsAdvisor
msg:1148240 | 8:20 pm on Jan 19, 2006 (gmt 0) |
Hi all, My apologies to those who are experiencing this. I think I can be of some assistance here. If you're being timed-out, then following the steps below should be effective as a workaround until this has been fully resolved. * Log out of AdWords; clear the browser's cookies; close any all browser windows; relaunch the browser; log back in to the system. AWA
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Xstnva
msg:1148241 | 8:36 pm on Jan 19, 2006 (gmt 0) |
Dear Adwords Advisor. I have already been instructed to do so by an adwords help advisor. I am still getting timed out. It takes me about 4 attempts just to log into Adwords. Something is jacked!
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bostonseo
msg:1148242 | 11:48 pm on Jan 19, 2006 (gmt 0) |
AdWordsAdvisor, I'm sure almost all of us have cleared cookies, cache, etc. That's NOT the answer; please communicate to your Tech Team that there is a problem and it's day 8 now. I spoke with someone last week at Google who admitted there were server issues...Why this hasn't be resolved is disappointing to say the least.
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scalisto
msg:1148243 | 1:12 am on Jan 20, 2006 (gmt 0) |
I not only cleared cookies, etc. I changed browser and I even changed isp, logging in - or rather trying to - from a cyber cafe. Same result. I also got the "official" answer from the e-mail support team. Had been logging in and working without time outs for nearly a year with nary a hiccup until now. This problem is annoying and time-wasting and I want it to go away. There! I've thrown my toys out of the pram. (Rant isn't aimed at you AWA, your help is always appreciated)
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awmg
msg:1148244 | 4:37 am on Jan 20, 2006 (gmt 0) |
I believe it may be with Cablevision, at least partially.
I have done Trace Routes from the (Northeast to Adwords) and it times out within the Cablevision Network. This has gone on for days. Before this I called Google a couple of times and each time it was the first they heard of it. I still have not heard back from Technical as promised (from the conference on Tuesday). However, today I was told from Google that they were aware of the issue and were working to resolve it. Summary: Does anyone have the real answer?
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scalisto
msg:1148245 | 1:40 pm on Jan 20, 2006 (gmt 0) |
Working like a charm today, like in the best of times (at least for me). Whoever solved the problem, Google or Cablevision, thank you!
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Xstnva
msg:1148246 | 1:56 pm on Jan 20, 2006 (gmt 0) |
Whoever fixed the issue THANK YOU! Works fine for me now.
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bostonseo
msg:1148247 | 2:46 pm on Jan 20, 2006 (gmt 0) |
Yes I am noticing that things seem much better. I'm glad, but the fact that it took over a week to resolve (and I'm sure they weren't working on it for a week) was disappointing. I think this is a good example of everyone sharing their problems and something good coming from it.
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Xstnva
msg:1148248 | 3:11 pm on Jan 20, 2006 (gmt 0) |
Boston SEO I agree. I feel that if we didnt complain, we would still be dealing with this issue.
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bostonseo
msg:1148249 | 3:57 pm on Jan 20, 2006 (gmt 0) |
Xstnva Of course we have to stay on them and post here about it. Until we did, nothing was being done.
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