| Destination URL Not Working
oh great... :-\ |
Dr_X
msg:1152799 | 8:08 pm on Jan 13, 2006 (gmt 0) |
I got an email notification from G today saying that a bunch of my ads were suspended because the url wasn't working. I checked the server and backup server logs to see when they died. They didn't. Last time either one of them were down was more than 4 months ago for planned maintance and I paused GAW for that, so I doubt it has anything to do with it. Anyways, I called and they said I have to edit the ads even if it's just a little bit so they can be reactivated. He sticks by his guns saying that during review, if the server is down, that's a violation. I looked again at the logs and can see the google review. The landing page was in fact retrieved by them. Is there nothing I can do? If i edit, i'll lose history. On the brighter side, I had fun cusing out a googler :-P -Dr.X
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your_store
msg:1152800 | 8:12 pm on Jan 13, 2006 (gmt 0) |
Make sure you don't have http:// entered twice in the destination url. I had an issue once w/ the system saying the pages didn't exist; because, it had inserted an extra http:// at the beginning of my destination urls.
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bostonBeans
msg:1152801 | 8:22 pm on Jan 13, 2006 (gmt 0) |
I had an ad suspended before due to a trademark issue - and once resolved - did not want to modify the ad to have it rechecked. I just sent an email to support and explained that I fixed the issue and did not want to lose my ad history. They had the ad back online within a few hours. Try calling/emailing again - maybe you will get another rep. -bB
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Dr_X
msg:1152802 | 11:46 pm on Jan 13, 2006 (gmt 0) |
your_store | Make sure you don't have http:// entered twice in the destination url. I had an issue once w/ the system saying the pages didn't exist; because, it had inserted an extra http:// at the beginning of my destination urls. |
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Yeah, it did that to me once too. G denied it was their fault at the time but I know I didn't go and add that to my links after they'd been working just fine for months. Eh, wuter ya gonna do. :-\ By the way, that was the first thing I checked this time. Besides that, from within the account I clicked the link and it took me right to my landing page. It was definatly working. Thanks anyway Your_store. bostonBeans
| I had an ad suspended before due to a trademark issue - and once resolved - did not want to modify the ad to have it rechecked. I just sent an email to support and explained that I fixed the issue and did not want to lose my ad history. They had the ad back online within a few hours. Try calling/emailing again - maybe you will get another rep. |
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I called again. Got a different rep. He said he will see what he can do about it. I hope it works. Keeping my fingers crossed. Thanks BostonBeans. -Dr.X
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