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Google AdWords Forum

No Support from AdWords
Even not getting the confirmation email that they received support request

10+ Year Member

Msg#: 6931 posted 2:08 pm on Nov 22, 2005 (gmt 0)

Since Friday, impressions and clicks for my whole account has gone. Before, I updated about 60% of my adwords' URL in order to get rid of the Urchin tagging which shouldn't be necessary anymore with Analytics.

Then on Friday morning all my ads the modified and the not modified haven't been shown anymore. I requested help using the form but didn't get even the confirmation email that they have received my support request.

Maybe I mention that everything looks fine. None of the keywords are inactive, none of the campaigns or ad groups in quest are inactive and no billing issues. I looked into everything.

Does anyone experience something similar? Do you have any idea how to help? Is there an Google AdWords phone number I can call to get assistance?


Kings on steeds

5+ Year Member

Msg#: 6931 posted 5:48 pm on Nov 23, 2005 (gmt 0)

US 1.866.246.6453

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