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Google NOT showing my ads
mthomas




msg:1153184
 6:28 pm on May 18, 2005 (gmt 0)

First time this has happened.

I just started a new ad campaign last night that has keywords with very little competition. There's only about 2-3 ads per keyword.

Usually within a few minutes I can type in the keyword on google and see my ad, but now it's been about 20 hours and my ads aren't showing up, even though they're approved and there's no problem with the keywords.

One keyword in my ad group is a #*$!xx.com (the name of the merchant i'm promoting, with a .com after the name).

Could that be causing my ads to not show up? There's really no reason I can think that they wouldn't be appearing.

 

mthomas




msg:1153185
 6:41 pm on May 18, 2005 (gmt 0)

.. forgot to mention that I have turned off "optimize ad serving" so that my ads show all the time, my budget is higher than it needs to be, and my CPC has me in the top position for every keyword I've chosen.

The only other idea I have is that using a next to the company name of the merchant I'm promoting could be causing an issue?

mthomas




msg:1153186
 7:42 pm on May 18, 2005 (gmt 0)

Second time I've answered my own questions before anyone else has to. Mods, feel free to delete. :)

It was the display url. Another competing advertiser used the same www.#*$!xxxx.com as I did. After altering it slightly, my ads showed up.

mike_ppc




msg:1153187
 9:35 am on May 19, 2005 (gmt 0)

Glad to hear it's ok.

Sometimes, another reason could be that your KW is considered "sensitive" - and there is no list provided by Google with all these cases.

But when you are an affiliate, the reason of "same displayed url" must always be on your list.

Btw, have you checked with the Ads Diagnostic Tool? This should provide some useful information.

Steve6




msg:1153188
 7:03 pm on May 19, 2005 (gmt 0)

Another competing advertiser used the same www.#*$!#*$!x.com as I did.

You used the same domain as a competitor?!? Aren't you supposed to actually own the display URL?

mike_ppc




msg:1153189
 7:43 am on May 20, 2005 (gmt 0)

Not when you are an affiliate. Think about ebay, amazon and many others.

mthomas




msg:1153190
 9:39 pm on May 31, 2005 (gmt 0)

mikeppc,

Yep - it was the ad diagnostic tool that actually cured the problem.

I'm facing another set of circumstances with an ad campaign now though, the ad diagnostic tool says that none of the keywords i type in were chosen for my ad, when all of them have a status of "normal". It's like the ad isn't even seeing the keywords I've chosen for it. All of them were high volume terms that I'd have little competition on.

Something fishy's going on..

oneseo




msg:1153191
 11:15 pm on May 31, 2005 (gmt 0)

It's a fraud screen. Wait for a call from Google to identify you as a credit card real owner.

mike_ppc




msg:1153192
 7:49 am on Jun 1, 2005 (gmt 0)

Mthomas, I had this situation, too: KWs were "normal", yet they did not trigger ads.

One of the situations (and a very probable one) is that the KWs are considered "sensitive". They are in fact not approved, but shown as normal. You won't even notice when they will begin to show.

You can try writing Support. This will speed things up a little.

AdWordsAdvisor




msg:1153193
 7:54 pm on Jun 1, 2005 (gmt 0)

One of the situations (and a very probable one) is that the KWs are considered "sensitive". They are in fact not approved, but shown as normal. You won't even notice when they will begin to show.

You can try writing Support. This will speed things up a little.

Agreed on both points, mike_ppc. If I'd arrived just a bit earlier, I would have said just that, while also adding two seemingly silly points. Both do actually happen from time to time, and either will stop one's ads from showing:

* Has the daily budget for the campaign been set lower than the Max CPC for the Ad Group?

* Has the ad itself been inadvertently deleted?

AWA

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