| 10:23 pm on Apr 20, 2005 (gmt 0)|
You need to update your profile your profile to include a business/contact name before the link will work. This is a definate bug in AdWords though.
| 11:37 pm on Apr 20, 2005 (gmt 0)|
Looking into this one, and back soon with more info. ;)
| 11:42 pm on Apr 20, 2005 (gmt 0)|
Yeah, the fact you need togo to:
Pro Center > My Profile > edit
isn't reflected in the page info.
| 2:57 am on Apr 21, 2005 (gmt 0)|
Yes, it works. You have to FIRST fill out your info at the My Profile page, then it works. (GAW-Advisor: maybe you can add some text on that page to tell people they should do that.)
Tip: Put your name in the Description so that it shows up in the Certificate page.
| 3:01 am on Apr 21, 2005 (gmt 0)|
What's also cool is that we now get promotional credits https://adwords.google.com/support/select/professionals/bin/answer.py?answer=17406&hl=en_US to give to new clients.
| 3:13 am on Apr 21, 2005 (gmt 0)|
I don't get how the credits thing works?
| 4:15 am on Apr 21, 2005 (gmt 0)|
The credits are much appreciated :)
| 4:22 am on Apr 21, 2005 (gmt 0)|
Actually, the whole credit section is really neat. Dig it.
| 5:15 am on Apr 21, 2005 (gmt 0)|
|While promotional credits are only available to professionals operating businesses in the United States, we hope to offer credits globally in the future |
...and here I was, sitting in Sydney Australia, thinking that there was a clue in the name WORLD WIDE WEB....
PS - Thanks for the tip Eurydice.
| 11:56 am on Apr 21, 2005 (gmt 0)|
Works great and is on our site as of this afternoon.
| 12:46 pm on Apr 21, 2005 (gmt 0)|
|After you've applied all credits available, you can receive more - up to an annual quota of 60. |
Why cap an account at 60 for an entire year? Seems if we're bringing in this many clients, this would be ongoing.
What isn't addressed is if there are multiple MCCs linked together, can the credits from the top lvl account be applied to the child accounts?
Also, if the child MCCs are professional accounts, can they get their own set of 60 each year, or does being a child MCC prevent this?
| 1:25 pm on Apr 21, 2005 (gmt 0)|
LOL - I always enjoy reading your comments eWhisper. You always make very valid questions that really stetch the intricacys of every feature.
Realistically its unlikely that most people will share the scenarios you describe although I accept there are many issues that Google seem to apparantly ignore. Feedback is the breakfast of champions!
| 2:31 pm on Apr 21, 2005 (gmt 0)|
It's all about creating business rules, and knowing the nuances of these programs helps shape those rules.
Need to do some early morning math on business rules, this is always fun (and will probably have a couple mistakes, but it'll show some logic ;) ) It's not meant to showcase anything other than why knowing everything about these programs is very important to many agencies (and thanks to AWA for providing a lot of answers on these subjects).
If an agency signs up 60 clients in a week whose average budget is $300-$500 a month (for ease, I'll go w/ $400 a month). And, assuming these budgets are low enough (and in non competitive industries, thus they can spend their money wisely on Overture or Google - a big part of my business rules - but entirely separate logic as those clients fall into my premium services division):
If AdWords credit is based on twice the spend (i.e. they need to spend $200 on adwords for the agency to receive more credits).
It will take 2 weeks for the client to spend that money. (i.e. average spend $100/week, need to hit $200 in spend to meet credits). If that money is split with a client 50%/50%, that means the agency makes $50 additional dollars for those clients (i.e. $3000) after the initial two weeks.
After two weeks, the agency receives 60 more credits, which can be applied to the clients signed up the week before, which will now spend that money by the 2nd week, thus an agency can make an additional $3000 a week from the program (and thus can hire 2-3 individuals above what's normally necessary to handle some of these client accounts).
If the average client budget falls below $400, say only 30 clients a week are spending $400, then it might be every 2 weeks that the agency receives more credits, thus only an additional $1500/week (and 1-2 additional people above normal to handle client accounts).
If the agency only ever receives 60 credits, then the program is worth using for 1-2 weeks a year, probably not worth adjusting a system to handle. Thus, only the premium clients who need both Overture & Google will receive the Google credits.
On the same scenario, if an agency signs up 60 clients a week with Overture, then they'll make $20 for the signup, $10 on the account deposit (split w/ client 50/50%), thus $1800/week (plus the tiered bonuses w/ Overture for signing up 240 clients/month). However, Overture doesn't have strict rules for the average budget ($30 minimum month), as that doesn't matter as much as the initial client account - so less system business rules (this might seem like a small thing, but it actually shows part of the larger perceived ideological differences between Google and Overture).
Therefore, if the average budget is above $400, and Google revolves credits, then it's worth adjusting a system to use the Google credits. If the average budget is below $400, then an agency makes more with Overture.
If Google creates the system where the credits revolve, then it's worth using both systems and creating business rules based on budgetary spend and client account signups (i.e. if 100 clients are signed up a week whose average spend is $500, then 60 will be in Google with a monthly budget of $400, while $100 is spent on Overture, and the remaining 40 clients will definitely be on Overture, and based on competition might have a Google account).
Of course, this is for clients who can spend money wisely on either system, which is still the majority of all new advertisers. For competitive markets, then both systems need to be used, and thus those clients will receive all the credits from Google.
Wow - post became longer than I expected, but still good logic. Of course, this doesn't take into account the revenue that will be made by Google by having an additional clients each month.
| 4:33 pm on Apr 21, 2005 (gmt 0)|
|Wow - post became longer than I expected, but still good logic... |
Yeah, a little too long for me to quote you verbatim in the Advertiser Feedback Report, eWhisper! ;)
I'll make sure the right people see this thread though. (In fact, I've already done so...)
|LOL - I always enjoy reading your comments eWhisper. You always make very valid questions that really stetch the intricacys of every feature. |
Heheh - eWhisper is known for this amongst the many sources that I ping for more information around here.
And I mean that in the best possible way, eWhisper. I actually learn a lot from you. :)
| 4:38 pm on Apr 21, 2005 (gmt 0)|
|While promotional credits are only available to professionals operating businesses in the United States, we hope to offer credits globally in the future. |
It is not a good feeling to stay out :-(
Any idea what "the future" means? Weeks, months, years?
| 4:44 pm on Apr 21, 2005 (gmt 0)|
Small thing to adjust:
2 of 3 links in Common Questions column do not work
on my Professional Status page.
| 4:47 pm on Apr 21, 2005 (gmt 0)|
|It is not a good feeling to stay out :-( |
Understood, dave741, and I'm sorry for that feeling!
|Any idea what "the future" means? Weeks, months, years? |
I really don't know the answer that this, as I am not that closely allied with this team - but I think you can safely assume that it won't be years. ;)
And I know it may not seem like it sometimes, but in truth were pretty passionate about getting you the tools you need. It just takes time to build stuff, and then make it work appropriately world-wide, accounting for different currencies, etc.
We're working on it though. So thanks for your patience.
| 9:48 am on Apr 22, 2005 (gmt 0)|
Very disappointed to see the credits only go to the US, especially since the customer-pages have already been translated :(
So my clients can read Q & A's like: "How much credit did my Adwords manager add to my account?". No mention of the availablity for new clients only either.
btw: my Pro page still doesn't work - I've contacted (Dutch) support.
| 12:14 pm on Apr 22, 2005 (gmt 0)|
You attempted to reach a non-existent page. Please check the URL and try again.
That is all I see when visiting this new page?
AWA - please help
| 1:54 pm on Apr 22, 2005 (gmt 0)|
michaelbs you need to
"update your profile to include a business/contact name before the link will work."
as was written earlier ...
| 2:45 pm on Apr 22, 2005 (gmt 0)|
Won't work, at least not in my case. I just got word that they've forwarded the problem to the tech team.
| 3:14 pm on Apr 22, 2005 (gmt 0)|
Well lets hope the credits hit the UK soon. Lets also hope that Google do their usual and just change the $ sign to a £ sign rather than change the amount :)
| 12:37 pm on Apr 26, 2005 (gmt 0)|
Personal page still not working, no answer from support either :(