| 10:25 am on Jan 18, 2005 (gmt 0)|
That's worrisome if true.
You can do a simple test I imagine with the help of someone else who has their own adwords account.
Although it can also be very useful if a merchant uses the "common" conversion code so all their affiliates can use tracking.
| 10:31 am on Jan 18, 2005 (gmt 0)|
Have you emailed adwords support? I just did.
All conversion data at the adgroup level has disappeared overnight in my campaigns. Current and historical data has been replaced by strings of zero's...
Not sure if our problems are directly related though...
| 2:08 pm on Jan 18, 2005 (gmt 0)|
I'm not a cookie expert, but this is how a G employee described the above to me.
When someone clicks on your ad, a cookie is placed that associates that user with that account. So, while your landing page doesn't have a customer ID in it, it doesn't matter because the cookie has that info.
The other reason that was stated as to why the code doesn't have one is that it makes it so competitors/others can't pull any account info from your site code or use your conversion data script on another page (that you don't own) to mess up your stats.
| 2:16 pm on Jan 18, 2005 (gmt 0)|
At the adgroup level all conversion data is gone, no matter which time frame you look. This is a major #*$!up that needs to be corrected ASAP. Reports seem to work fine, at least this morning they were.
This is NOT account specific as I checked at least 5 different clients in the last 20 minutes and they are all lacking conversion stats at adgroup (keyword) level.
AWA ring the alarm bell!
| 2:48 pm on Jan 18, 2005 (gmt 0)|
It is the same here Robsp. All conversion data is missing from the Ad Group level stats.
| 4:56 pm on Jan 18, 2005 (gmt 0)|
|It is the same here Robsp. All conversion data is missing from the Ad Group level stats. |
Hi all - I just checked in with WebmasterWorld between a couple of meetings and saw this thread. Thanks for the info, and I have just pinged the tech folks. I'll be back later with what I've learned.
| 7:41 pm on Jan 18, 2005 (gmt 0)|
A quick update on the lack of conversion tracking stats at the Ad Group level:
Turns out there is an issue, as flagged here earlier (thanks!). Engineers were already working hard on it when I pinged them, and are treating it as a highest priority.
The really excellent news is that all data is intact, and the actual tracking of conversion info is running as normal. So once the issue is resolved, no info will have been lost.
I'll post again when I learn more. It's another week with lots of meetings, so I'll be as present here as much as I am able. ;)
| 8:05 pm on Jan 18, 2005 (gmt 0)|
Thanx for keeping us posted and that the issue is being addressed.
We'll let you know when it is back up again.
| 8:51 pm on Jan 18, 2005 (gmt 0)|
|We'll let you know when it is back up again. |
Heheh. No doubt about it - all ya'll notice stuff fast!
| 6:43 am on Jan 19, 2005 (gmt 0)|
Conversion data is back.
| 7:10 am on Jan 19, 2005 (gmt 0)|
Has anyone noticed the new "Cross-Channel Tracking" they've added?
"If you use other advertising channels — like Overture, email campaigns, and banner ads — you can set up cross-channel tracking to analyse and compare all your online advertising efforts through your AdWords account."
Sounds cool, but would ya trust it? ;-)
| 7:33 am on Jan 19, 2005 (gmt 0)|
Overture has had a similar tracking tool for 6+ months (which works great, btw)... glad Google finally caught up!
| 8:57 am on Jan 19, 2005 (gmt 0)|
Looks interesting but when i tried to download the cross channel PDF there was a non existing URL error.
Does this integrate into the Adwords reporting in such a way that you can have keyword stats over multiple campaigns?
| 9:57 am on Jan 24, 2005 (gmt 0)|
|Overture has had a similar tracking tool for 6+ months (which works great, btw) |
1) If you're referring to the Marketing Console, it's also not free.
2) I've had ridiculous amounts of headaches from their system's flakiness. For WEEKS it didn't correctly process Google cost data, and when I asked for a small reimbursement of Marketing Console fees, I was told bluntly that Google cost data wasn't one of the guaranteed parts of their service. I didn't know whether to laugh or cry at such a ridiculous statement.
3) Their stats system can't be accessed from FireFox. Or pretty much any Mac browser.
What a joke. I'm sorry I ever got clients hooked on Overture's Marketing Console. Unfortunately, I don't think AdWords' new cross-channel stats will be a replacement, since they don't even claim to measure Overture costs (so much for ROI tracking, in other words).