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Doh, I deleted my Campaign, can I get it back?
treewx




msg:1144397
 12:48 pm on Aug 25, 2004 (gmt 0)

Hey guys, how's things?

I recently deleted a campaign (stupid, I know) and know I realise I want it back. It shows that the campaign has ended and I can't "resume" it.

The reason I want to get it back is that it actually contained quite alot of adgroups... it would take me ages to get them set up again..

Can anyone help, any ideas?

Thank Eddie

 

eWhisper




msg:1144398
 12:55 pm on Aug 25, 2004 (gmt 0)

Have you gone into camapigns settings, changed the 'end date', saved changes, and then tried to resume it?

You can also click on the campaign, and near the top of the page should be a link to 'undelete campaign', and just click that link.

treewx




msg:1144399
 1:06 pm on Aug 25, 2004 (gmt 0)

Oh Cheers eWhisper that did the trick,

Thanks Alot

Eddie

AdWordsAdvisor




msg:1144400
 4:38 pm on Aug 25, 2004 (gmt 0)

I have a quick comment on a related subject:

With real frequency, I hear from advertisers who wonder why they see an 'Ended' message it their Status column - and quite often they think it is something that we've done without telling them. Some folks even get a little testy about it. ;)

The reality of course, is that the advertiser has set the end date, way back in some dim past, and then forgotten about it. Human nature, I think. I know for a fact that I forget about this kind of stuff, anyway.

So my suggestion is to calendar yourself (whether on paper or electronically!) as a reminder that your Baked Alaskan Widgets campaign is about to come to a screeching halt at midnight.

;) AWA

danieljean




msg:1144401
 9:18 pm on Aug 25, 2004 (gmt 0)

It shows that the campaign has ended and I can't "resume" it.

AWA- if this happens often enough, then shouldn't it be considered a UI bug? I would think making the "Ended" status link to an explanation would save a bit of work to the people answering emails :)

Also, people are generally not very good at setting reminders, assuming they even think of it when setting a campaign end date. This would be pretty trivial for a programmer to implement on Google's side, and much more reliable!

AdWordsAdvisor




msg:1144402
 10:43 pm on Aug 25, 2004 (gmt 0)

AWA- if this happens often enough, then shouldn't it be considered a UI bug? I would think making the "Ended" status link to an explanation would save a bit of work to the people answering emails :)

danieljean, I agree with you 100%, and actually made this same suggestion myself in the recent past - it is under consideration for future release. (In fact, I think there are several places where either mouse-overs or links would be appropriate and useful.)

I'll include your feedback in my report this week as another vote for the same feature. It will be taken just as seriously as my own vote. Which is seriously. ;)

Also, people are generally not very good at setting reminders, assuming they even think of it when setting a campaign end date. This would be pretty trivial for a programmer to implement on Google's side, and much more reliable!

Another excellent point which I'll happily pass on.

Thanks!

AWA

anallawalla




msg:1144403
 6:54 am on Aug 29, 2004 (gmt 0)

This has caught me out in trial campaigns where I ran a trial for a month and then forgot that the trial was ending.

From a sales viewpoint, an email to the advertiser thanking them for running the just-ended campaign could help to jog their memory and hopefully renew it.

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