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Adwords Adverts Disappeared
disappearing google adwords adverts
andystowell




msg:1161306
 9:49 am on Aug 19, 2003 (gmt 0)

Hi

Firstly this is my first post so thanks to everyone for a great forum...and please be gentle with me ;-)

I have been running about 10 Adwords adverts (5 different campaigns) for a few days without any problems then all of a sudden over the weekend the adverts stopped being shown. I have had no communication for Google on this (e.g. disapproved advert wording etc) and have emailed them twice without a reply.

I have checked the obvious things (e.g. up to date billing info, daily budget sufficient etc) and all seems fine. The Google traffic estimator predicts that I will have thousands of clicks per day.

Anyone got any ideas on what's happening?

Thanks in advance

Andy

 

johannes




msg:1161307
 10:16 am on Aug 19, 2003 (gmt 0)

Welcome to Webmasterworld andystowell!

If you go into your campaign, and into that adgroup, you can see the list of keywords that you have entered.

Do you see a little red star at any of the keywords?

andystowell




msg:1161308
 10:34 am on Aug 19, 2003 (gmt 0)

Hi johannes

Thanks for your response.

I have a star against one of my keywords identifying it as not reaching the required click thru rate but this is against one keyword on one ad group in one campaign. I have quite a few other ad groups and campaigns with no stars.

Do you know how long the Google Adwords team take to respond to messages?

Thanks

Andy

johannes




msg:1161309
 10:55 am on Aug 19, 2003 (gmt 0)

I have contacted google adwords a couple of times. They should respond in one or two days.

Disapproved ads? Wrong target location or language?

andystowell




msg:1161310
 11:01 am on Aug 19, 2003 (gmt 0)

All seems fine with the adverts, no reason for them to be disapproved. They were generating 5000+ impressions per day and now nothing :-(

Thanks for your help, will see what Google have to say and post back.

AdWordsAdvisor




msg:1161311
 11:07 pm on Aug 19, 2003 (gmt 0)

Andystowell, one other thing to check: Your campaign 'end date'. You can check this in your 'Edit Campaign Settings' page.

Many advertisers who are just starting out with AdWords want to run a 'limited test'. So they set their campaign end date to a particular date in the very near future - say a week for example - and then forget about it.

A week later, everything comes to a screeching halt, and temporary mystification ensues.

I hope your particular case turns out to be something as simple as this. ;)

andystowell




msg:1161312
 8:29 am on Aug 20, 2003 (gmt 0)

Thanks AdWordsAdvisor but already checked that one!

Strangely enough they seem to have just started being shown again. Still no reply from Google but so long as everything stays working I'm not complaining!

Thanks everyone

Andy

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