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My Google is infected
Search engine is giving me unwanted matches
sikter

5+ Year Member



 
Msg#: 878 posted 8:12 am on Mar 29, 2005 (gmt 0)

Some parasite is using my Google to mislead me. (I think)
Google was my start page in explorer. I tried to remove it but no way. It keeps coming back.
Google should not behave like that. I uninstalled Google toolbar but problem remains the same.
In the beginning, search engine wouldnít work at all. It just kills explorer and turns it down.
Now, it works but search engine gives me list of misleading matches.
The first ten matches are always some shopping links, other searching engines links, hard core links or similar.

I scanned my PC with Norman Ad Aware tool but problem is still there.
After a while I successfully removed Google from my first page but I donít think that I solved problem.
When I go to Google and do the search the same happens again.
I use

Please help me and remember that I am hydraulic engineer
(do not use too much computer language) and my English is not great either.

 

specter

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 878 posted 10:25 am on Mar 29, 2005 (gmt 0)

Hi and welcome to the Webmasterworld,

I think that you've a spyware/adaware problem.

The first you should scan your HD with a valid and UPDATED product that surely would find the "infamous" software.Remember to be OFF LINE during the process.

Once you've cleaned up the HD you should uninstall with appropriate commands (NOT simply deleting files/folders)Google toolbar and any suspicious software you happen to meet by entering the control panel.
Deselect Google as starting page on your browser (ideally you should leave "blank" page).
Restart the computer and verify.If it's all right,then,if you want you'll can re-select Google as starting page without problems.

sikter

5+ Year Member



 
Msg#: 878 posted 12:48 pm on Mar 29, 2005 (gmt 0)

The first you should scan your HD with a valid and UPDATED product that surely would find the "infamous" software.Remember to be OFF LINE during the process.

I use Norman AntiVirus and Norman Add Aware Pro.
Are these VALID enough or what else do I need?

oddsod

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 878 posted 12:54 pm on Mar 29, 2005 (gmt 0)

it works but search engine gives me list of misleading matches.
The first ten matches are always some shopping links

LOL. If it's of any consolation -- most of us have that problem. Google's results keep changing. Try searching for other terms, like Microsoft, or United Nations and see if the results look "hijacked".

Woz

WebmasterWorld Senior Member woz us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 878 posted 12:59 pm on Mar 29, 2005 (gmt 0)

Hi sikter, welcome to WebmasterWorld.

Try the Microsoft AntiSpyware Scanner, a free download and so far the most effective as cleaning systems.

Hope that helps,
Onya
Woz

theBear

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 878 posted 2:36 pm on Mar 29, 2005 (gmt 0)

Using Windows and I/E are you?

For now download and install Firefox.

For later visit forum40 the *nix forum on this websit, read, read some more, obtain a live cd version of Linux, read some more, try the live CD, read some more.

After trying a couple of live CDs pick one and install it, slowly convert what you now do on Windows to Linux.

Then dump Windows forever.

Who is Normon? Do you mean Norton?

specter

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 878 posted 2:38 pm on Mar 29, 2005 (gmt 0)

Using Windows and I/E are you?
For now download and install Firefox.

For later visit forum40 the *nix forum on this websit, read, read some more, obtain a live cd version of Linux, read some more, try the live CD, read some more.

After trying a couple of live CDs pick one and install it, slowly convert what you now do on Windows to Linux.

Then dump Windows forever.

Who is Normon? Do you mean Norton?

Leave this alone.It's something you don't have to do if you haven't a great skill with computers.

Try the Microsoft AntiSpyware Scanner, a free download and so far the most effective as cleaning systems.

This is a valid product in my opinion;another anti-spyware software that I've used successfully is "Spy Bot Search & Destroy" last release.

Try one of these and let us know.

theBear

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 878 posted 4:18 pm on Mar 29, 2005 (gmt 0)

If a poster can install and use any antivirus product they should be able to download and install Firefox.

specter

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 878 posted 5:42 pm on Mar 29, 2005 (gmt 0)

Of course.But I don't see why He should turn upside down his settings and change OS instead to remove simply a spyware.

theBear

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 878 posted 5:46 pm on Mar 29, 2005 (gmt 0)

Firefox is far more immune to ad/spy/mal ware than IE.

Then need we discuss Outlook, Word, etc.. etc...

I didn't tell him to go directly to another operating system.

specter

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 878 posted 6:01 pm on Mar 29, 2005 (gmt 0)

After trying a couple of live CDs pick one and install it, slowly convert what you now do on Windows to Linux.

Then dump Windows forever.

This is yours...

However,i agree on the fact that Windows is not the maximum about protection,but it can be "updated" easily with an excellent firewall such as Zone Alarm.

oddsod

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 878 posted 6:23 pm on Mar 29, 2005 (gmt 0)

I don't think we are helping sikter very much.

For a self confessed technophobe I don't think a roll-up-your-sleeves-and-dive-into-*nix suggestion is particularly useful. While the Firefox suggestion is sound and should help protect from future such occurences (NOT 100%), he may want to download Firefox here [mozilla.org] and use it instead of Internet Explorer in future.

For the moment he's got either a problem with the quality of Google SERPs or a genuine issue with a hijacked browser. The main resources for this that I use are Hijack this [search.yahoo.com] which helps catch any hijacking on your IE (a bit of technical knowledge may be required to understand the scan results) and freeware programs like Adaware [lavasoftusa.com], Spybot [safer-networking.org] and AVG Antivirus [grisoft.com]. Sometimes you need to run a scan with more than one antivirus/antispyware program. So, in addition to Norman (yes, Norman), I'd try one or two more.

sikter

5+ Year Member



 
Msg#: 878 posted 7:05 pm on Mar 29, 2005 (gmt 0)

Hello again and thank you! Wait, wait!
I didn't say I solved the problem! But thank you guys anyway.
I tried this Beta Microsoft AntySpyware.
No infection found!

I don't care If someone post #*$! here. There is always who really wants to help.
I use Windows professionally and there is no way to turn to another OS.
My work is done off line and protection is only need
for some secondary functions (E mail, surfing etc)
To be honest I am on line almost all the time just to be in contact with my friends.
This is the first time I get this kind a problem which is not as big as someone thinks.
Thatís why I think that my Norman ( yes Norman) does pretty good job.

One think is interesting.
I use some other Norwegian start page and the search engine for this page (startsiden.no) is powered by Google.
Not problem at all.
Only when I start search from google.com or google.no
I get misleading matches.
There is logical explanation for this as well but who cares.
I'll keep trying. This is challenging.
See you!

specter

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 878 posted 6:42 am on Mar 30, 2005 (gmt 0)

I don't think we are helping sikter very much.
For a self confessed technophobe I don't think a roll-up-your-sleeves-and-dive-into-*nix suggestion is particularly useful. While the Firefox suggestion is sound and should help protect from future such occurences (NOT 100%), he may want to download Firefox here and use it instead of Internet Explorer in future.

For the moment he's got either a problem with the quality of Google SERPs or a genuine issue with a hijacked browser. The main resources for this that I use are Hijack this which helps catch any hijacking on your IE (a bit of technical knowledge may be required to understand the scan results) and freeware programs like Adaware, Spybot and AVG Antivirus. Sometimes you need to run a scan with more than one antivirus/antispyware program. So, in addition to Norman (yes, Norman), I'd try one or two more.

Here is The Genius!
What we said yet?

specter

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 878 posted 6:56 am on Mar 30, 2005 (gmt 0)

Seriously:

I tried this Beta Microsoft AntySpyware.
No infection found!

I think you didn't use it properly...

My work is done off line and protection is only need
for some secondary functions (E mail, surfing etc)
To be honest I am on line almost all the time just to be in contact with my friends.

This is not important.Only few seconds are needed to a virus or spyware/adaware to infiltrate the system;if you use a firewall protection you will'be surprised to see how many intrusion attempts it is able to block in few time.The mine for example has blocked 2089 attempts in a month!
So don't believe that using moderately internet you're secure.

This is the first time I get this kind a problem which is not as big as someone thinks.
Thatís why I think that my Norman ( yes Norman) does pretty good job.

That's right! Your problem can be solved easily with appropriate knowledges.

One think is interesting.
I use some other Norwegian start page and the search engine for this page (startsiden.no) is powered by Google.
Not problem at all.
Only when I start search from google.com or google.no
I get misleading matches.

That confirm a spyware problem.
If you want you can send me a sticky mail and we 'll try to solve the question together.

Regards

sikter

5+ Year Member



 
Msg#: 878 posted 7:17 am on Mar 30, 2005 (gmt 0)

I would like if we could solve this problem together.
What should I send to you in sticky mail?
What info are you interesting in?
(Iím at my work now and donít have access to my home PC.)

specter

WebmasterWorld Senior Member 5+ Year Member



 
Msg#: 878 posted 1:11 pm on Mar 30, 2005 (gmt 0)

read your private mail

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