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Help with new website

 8:46 pm on Feb 15, 2003 (gmt 0)

Hi all. It's me again! I've managed to ftp my index page to my hosts file manager. I have a little problem though. My site shows up when I type: [mysite.com...] into the address bar, but my it will not show when I just type in [mysite.com...] All that comes up is a temporary page from my host which allows me to login to my file manager area? I've emailed them, but it's the weekend and I was wondering if anyone here knew what to do? If I go to my www/htdoc area in file manager, I see that they have a manager.html doc already in there. This manager.html doc is where this odd page resides. Problem is that it's a read only file and I can't change it to my own index page! Any help would be appreciated! :)




 9:59 pm on Feb 15, 2003 (gmt 0)

You might want to check and see what your host wants you to call your index page. It is *usually* 'index.html', but not always. Sometimes, they have the name set up as: 'index.htm' <-no 'l' on the end.

This shoudl be in the FAQ's of your host's page.


 11:23 pm on Feb 15, 2003 (gmt 0)

I did check to FAQ's and they wanted me to name the main page index.html I did that and I have the problem that I mentionned above :( I just don't understand it!


 12:26 am on Feb 16, 2003 (gmt 0)

Can someone Please help? I am getting extremly frustrated! I did EVERYthing my host has asked me. I uploaded my index.html file to the exact directory that it wanted me to. That's all it said I needed to do...obviously NOT! Yet, there are no further instructions..I've emailed them and Nothing...When I type in: [mysite.com...] all I get is there temporary page for my site where I can log in to my file manager...and it also says on this page that my site is at: www/htdocs/index.html What? Yet, if I type in: [mysite.com...] my site shows up perfectly fine. I only just set up my account and ftp'd them my site on the 13th. Is this just a matter of waiting for my site to hit all DNS servers? I am completely new and lost with this hosting stuff. To me it's like Chinese and I'm trying to get it, but am getting VERY frustrated because it is NOT working :(


 12:53 am on Feb 16, 2003 (gmt 0)

it's got nothing to do with DSN.
if you are able to get www.mysite.com to work then DNS is working.

try the following:
1) rename your main page index.htm
2) rename your main page home.htm or home.html

what options do you have in the file manager if you log in?
try taking a look around in there.


 5:55 am on Feb 16, 2003 (gmt 0)

Strange...I didn't do a single thing and now it works? Now I'm really confused! :) But happier. Thanks guys for all of your help!



 6:09 am on Feb 16, 2003 (gmt 0)

Maybe your host finally read their email...


 1:30 pm on Feb 16, 2003 (gmt 0)

Could the time delay have anything to do with resolving the name to the IP?


 2:22 pm on Feb 16, 2003 (gmt 0)

that was most likely your browser or your ISP caching the original page.
all you needed to do was hold down control and click refresh a couple of times to force the browser to refresh.
if that hadn't cleared it, you could have tried clearing the browser cache from tools->internet options->delete files
and if that didn't work, try with another ISP or wait 24 hours and it'll clear itself up.


 3:32 pm on Feb 16, 2003 (gmt 0)

Could the time delay have anything to do with resolving the name to the IP?

No. The DN was already resolving to the IP - davewray said he saw his temporary page. I think I agree with crazy_fool on this one. Could be either the host finally dealt with the issue or - more likely - the browser cache just needed to be flushed/updated.


 1:57 am on Feb 17, 2003 (gmt 0)

Thanks a lot for your help guys! It's now working and I'm adding content like mad before Google shows up ;)

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