homepage Welcome to WebmasterWorld Guest from 54.161.191.254
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Become a Pro Member

Home / Forums Index / Hardware and OS Related Technologies / Smartphone, Wireless, and Mobile Technologies
Forum Library, Charter, Moderators: bakedjake

Smartphone, Wireless, and Mobile Technologies Forum

    
ActiveSync and Outlook XP Problem
No profiles have been created
chris_f




msg:932087
 8:21 am on Nov 28, 2003 (gmt 0)

Hi All,

I was around a friends house last night. Her husband is in hospital and it is going to be very long term. She has purchased him a PDA so that people can easily communicate with him. However, we have a problem which I have narrowed down to (I think) Outlook XP.

We have ActiveSync 3.7 installed happily. The PDA and computer can read eachothers drives (therefore the connection is fine) and ActiveSync will synchronize any non-outlook files (therefore the synchronization is fine). However, whenever Outlook files (inbox, tasks, calendar and contact) are added to the synchroziation list we get two error messages for each file.

One
-=-
No profiles have been created. To create a new profile, use the Mail icon in the Control Panel

Two
-=-
Synchronization cannot be completed because your personal information manager (PIM) program cannot be accessed.

The profiles are fine. Outlook works perfectly and I have even recreated the profiles to no avail. Has anyone come across this before? I have search the web with no luck and as they're both Microsoft products, you can't expect support from the manufacturer (LOL!).

Any help is greatly appreciated
atob, c

 

ogletree




msg:932088
 5:09 pm on Nov 30, 2003 (gmt 0)

Try to delete the profiles in Outlook and recreate them. Also you might want to switch to coperate email instead of Internet mail only in the Outlook settings.

chris_f




msg:932089
 5:29 pm on Nov 30, 2003 (gmt 0)

Hi OgleTree,

I've recreated the profiles loads of times.

Will try changing to corporate.

Thanks

aspdaddy




msg:932090
 2:06 pm on Dec 6, 2003 (gmt 0)

Chris,

There is setting somewhere where it asks if you will need multiple computers to sync, I selected multiple computer here once and had profile problems.

When all else fails I do a soft reset, it seems to work when sync gets screwed up, and doesnt lose any data.

chris_f




msg:932091
 10:36 am on Dec 7, 2003 (gmt 0)

Thanks ASPdaddy,

We always select the single computer option to prevent that, however, still no luck.

I think she is beginning to give up.
atob, c

Global Options:
 top home search open messages active posts  
 

Home / Forums Index / Hardware and OS Related Technologies / Smartphone, Wireless, and Mobile Technologies
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved