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Deprecated - Altavista, Alltheweb.com Forum

    
Giving Credit When Its Due
Excellent response to problem
austtr

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 702 posted 6:13 am on Nov 6, 2002 (gmt 0)

Nov 1st - problem with spam filter reported here
Nov 3rd - sticky mail from FAST rep seeking details
Nov 6th - correction showing in SERP's

An excellent result all round. Thanks to WebmasterWorld for providing these forums that allow problems to get reported, combined with an excellent response by FAST, gives a good result for the viewer and the spammer does not get to hog the rankings for weeks at a time.

I love a win, win, win.

 

Rumbas

WebmasterWorld Administrator 10+ Year Member



 
Msg#: 702 posted 8:48 am on Nov 6, 2002 (gmt 0)

Good news austtr! I can't help it but be plased that this worked out on top for you.

Thanks for letting us know about the succesfull things as well :)

Tor

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 702 posted 10:22 am on Nov 6, 2002 (gmt 0)

I just like to confirm that we have the same experiences when it comes to swift response from the Fast representatives. They have always responded quickly when we approach them. :)

jimmykav

10+ Year Member



 
Msg#: 702 posted 11:57 am on Nov 6, 2002 (gmt 0)

I would agree that FAST do respond well.
On the one occasion there was a delay from them, I eventually got a message from the MD himself....

[edited by: jimmykav at 1:27 pm (utc) on Nov. 6, 2002]

Tor

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 702 posted 12:07 pm on Nov 6, 2002 (gmt 0)

That is what I call customer service! ;)

top5jamaica

10+ Year Member



 
Msg#: 702 posted 10:37 pm on Nov 7, 2002 (gmt 0)

i'd love for the google rep to contact me about spam there ... sheeesh .. i could show them stuff for hours

jpalmer

10+ Year Member



 
Msg#: 702 posted 3:33 am on Dec 14, 2002 (gmt 0)

Greetings ...

I too have just experienced an excellent response to a problem which has been treated differently elsewhere.

Kudos thus far to FAST!

GoogleGuy

WebmasterWorld Senior Member googleguy us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 702 posted 7:22 pm on Dec 14, 2002 (gmt 0)

top5jamaica, fill out a spam report and mention that your nickname "top5jamaica" and webmasterworld. I'll have someone check it out. :)

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