We currently use WebTrendsLive eBusiness edition. We now require a tool that will give us more sophisticated features including tracking of:
* Click throughs from all search engines, directories , other sites etc * Entry points on our site * Which search terms they have used (if applicable) * What the user has done when on the site * At what stage they have exited...
Ideally we need to review the range of services and software in the market before deciding which best suits our needs. Any recommendations /costings / or experiences would be welcome.
From what you say you are looking for a stats program as opposed to traking click thrus from your site.
There are quite a few options, some more expensive that others.
webalizer web trends
try a search at the top for log file analysis.
You also mention what the user has been up to. I think you are refereing to click stream analysis which is a little more complicated. I have seen ASP versions where the global.asa is used to track every page that a user clicks. Not sure how good this is in practice but it looked OK.