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Opinion on www.clicktracks.com

 10:31 pm on May 24, 2005 (gmt 0)

Does anyone have experience with ClickTracks Web Analytics? Any opinions are welcome.




 10:48 pm on May 24, 2005 (gmt 0)

It's quite fast, the instructions and explanations are very clear, it does what it says beautifully, it has limitations in what it can do, the folks there are nice. They have a free download that's only slightly crippled and allows you to try out all the features.


 3:47 pm on May 26, 2005 (gmt 0)

Thanks. Can you elaborate on what the limitations are?


 8:35 pm on May 26, 2005 (gmt 0)

To me and my clients, it's a great piece of software.


 9:36 am on May 31, 2005 (gmt 0)

My biggest complaint is the lack of HTML reports for clients. If you want your clients to view reports, you must deliver those reports to your client by creating PDFs and sending manually. It's not realistic to ask your client to install their software.


 10:36 am on May 31, 2005 (gmt 0)

best is to use a pdf2html convertor, tons of free ones out there. Google it to find one.


 8:00 pm on May 31, 2005 (gmt 0)

An example of the limitations I referred to is filtering. Clicktracks allows you to filter out certain IP addresses and filenames, but you can't filter on browser names, authenticated users, activity on certain days, specific status codes (like 404's), visits from certain referrers, visits that started on a particular landing page, and so on. Nor does it have a way to filter in certain things, such as "only report on visits from x referrer".

If I'm wrong about the above, it's with good intentions, and please correct me.


 6:20 pm on Jun 6, 2005 (gmt 0)

how does clicktracks analyser (non hosted) work? The same way as Urchin?


 9:35 pm on Jun 7, 2005 (gmt 0)

What do you mean when you say "like Urchin"? It runs on a computer ... you feed it logs ...

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