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This 38 message thread spans 2 pages: 38 ( [1] 2 > >     
Yahoo review of penalized sites
Believed by Webmasters to be clean

 8:33 pm on Mar 31, 2004 (gmt 0)

Has anyone who submitted an e-mail to Yahoo since the switch on February 18, regarding a penalized site you belieive is clean and follows Yahoo's guidelines, had a positive response from Yahoo? I was told in early March a respons from the editorial review board would take 4-8 weeks. Later I saw in a post that the promised time is longer.



 9:11 pm on Mar 31, 2004 (gmt 0)

Personally, Im not going to bother.

Ive had a domain banned, lots of quality unique content,good clean site, etc etc blah blah yawn...

Sad, but there you go! Build a good domain over 5 years, work on it every day, cater for the user..then kaboom along comes Y!nk, moves all the goalposts, and yanks you out cos you play too well.

Why waste your time playing their silly game? The reality is its easier and more productive to simply devise a strategy for getting back in via other means.


 9:38 pm on Mar 31, 2004 (gmt 0)



 9:42 pm on Mar 31, 2004 (gmt 0)

Well to me for 2 days ago they didnīt say anything about time for reviewing, only that they will review it, but they said that sites can take 30-60 days or longer to show up in the serps depending lpanpdating and reindexing time for software.


 11:13 pm on Mar 31, 2004 (gmt 0)

Your site has been looked into and you will be back in the serps in the near future just be patient.

[edited by: Tim at 12:22 am (utc) on April 1, 2004]


 11:15 pm on Mar 31, 2004 (gmt 0)

Errrr, yah, mine got in this past weekend. 'and now it's fully within Yahoo's grasp, (meaning almost all pages have been indexed: 900+)

I've been a huge complainer since day one of Yahoo's switch. I mean, I was practically calling for everything short of bloodletting, you know?

yet, I've got to say it, I was hugely impressed and surprised by the way I was contacted by one of their reps two days ago and how he even continued to email after I'd made a comment or two. (Good to have seen no canned responses).

Although, I've still two other sites which are penalised, I'm still not finished tweaking them and will wait before bringing up the subject.

As I've said to the rep and to others, I hope for their sake and everyone else's that my case wasn't a lone, isolated one, and that they continue to communicate properly with webmasters.....otherwise, how can we even begin to trust them?


 11:17 pm on Mar 31, 2004 (gmt 0)

but are not in, just checked serps and checked with my company name, and nothing.

only if search for www.company.com


 12:15 am on Apr 1, 2004 (gmt 0)


Seems like you're in the minority for having a non canned response.

I was contacted by Yahoo for a phone interview regarding SES and feedback.

Guess I should have pressed my own case more though I provided general feedback on Yahoo at SES, Site Match and their search results. At the time it seemed more important to offer advice that would assist in resolving the overall problem of sites "believed by webmasters to be clean".

Objectively its great to have another big player in the search game aside from Google.

Personally my business and in turn my customer's has been hit hard as Yahoo users tend to be better consumers.

Please Tim or anyone from Yahoo, can you provide some advice on what to do.




 12:38 am on Apr 1, 2004 (gmt 0)

Please allow me to be more clear. No one ever mentioned anything specific about my site.

When I say "canned" I'm thinking along the lines of: "Hey, I'm communicating with an actual Human!"

btw Cabos, you've shown me your site and as I've mentioned, there's nothing I can see that would make it obvious as a penalised candidate. It's a handsome site.

Hang in there pal!


 12:52 am on Apr 1, 2004 (gmt 0)


Im sorry Cyberfer, I didnt mean to imply that anything that was done was wrong.

The guy from Yahoo who I spoke to was very interested in ways to improve the results. I was impressed by their follow up and desire to obtain feedback.

As you know, its frustrating and difficult to have site that you've spent tons of time on, being penalized without knowing why or having a way to resolve the problems.

Most of the negative comments Ive made about Yahoo are out of the frustration of seeing my income reduced so much.

Ill take your advice and hang in Cabo...




 2:32 am on Apr 1, 2004 (gmt 0)

I've heard of several people getting back in, Yahoo has been very responsive and they are trying to work with people to improve their situation.


 2:45 am on Apr 1, 2004 (gmt 0)

I gave in and paid for Site Match a week ago and still no response although I believe that my company's site is squeaky clean. I will however send Tim another email to see if this process can be expedited.


 2:56 am on Apr 1, 2004 (gmt 0)


Your mail box is full so I'm unable to send that email. The site in question is the same as the one in my profile.


 3:35 am on Apr 1, 2004 (gmt 0)

I got a note, personalized one too ;). Not a yes or no, but said that if the penalty was removed it would show up in 30-60 days. Also it said that the site was either reviwed or it will be reviewed soon. If it happens it happens. That's my attitude now.

However, no matter what answer I get, Y! and Tim should becommended. This is a huge change from Inktomi.


 11:43 am on Apr 1, 2004 (gmt 0)

Thanks Tim for checking and editing your post,
made me even more nervous,
but now I feel a lot better,
thanks a lot

[edited by: helenp at 12:26 pm (utc) on April 1, 2004]


 11:57 am on Apr 1, 2004 (gmt 0)

My Yahoo traffic descreased considerably, then went to zero in last week's stats. It's a non-commercial site with nothing that I can see that would break the rules.

Last night I emailed Yahoo using the wemasterworldfeedback@yahoo.com address. Hope this is the right one as it was the only one I could find.


 12:09 pm on Apr 1, 2004 (gmt 0)

Hi guys,

With a yahoo penalization penalty what does that mean:

- Your site is not in the index at all?


- Can your site be in the index and never come up for any searches?

And if the second case can be true how can you find out if you have been singled out.

Thanks all


 12:21 pm on Apr 1, 2004 (gmt 0)

Harry M:

The address for apealing is:

[edited by: helenp at 12:38 pm (utc) on April 1, 2004]


 12:23 pm on Apr 1, 2004 (gmt 0)

And if the second case can be true how can you find out if you have been singled out.

search for you company name without the www. and the .com or whatever.


 2:11 pm on Apr 1, 2004 (gmt 0)

Hi helenp,

Thanks for your help there, looks like I am going to have to email them as things have got all messed up.

we can but try


 6:00 pm on Apr 1, 2004 (gmt 0)

Several people have asked how can you tell if your site is penalized. Here is how I found that my site was penalized. The penalty was confirmed by Yahoo. By the way I believe my site is clean and is in full compliance with the Inktomi guidelines.

First, I found that my site was in the Yahoo/Ink index by doing a search on my domain name, i.e., www.domainname and finding my home page listed on the results pages.

Next, I found my site was penalized by doing a search on my unique title inclosed in quotes. When I did this my site came up at the bottom of a list of 18 sites! I believe the nature of my penalty was to place my site at the bottom of the SERPS. Enclosing my title in quotes helped narrow the search results, otherwise, it would have been at the bottom of hundreds or thousands.


 10:45 pm on Apr 1, 2004 (gmt 0)

Can someone advise me if my site has been penalized, or is what has happened to my site the result of Yahoo dropping the Inktomi SE. I still have one page in Inktomi's PFI scheme, and I have read a suggestion that having old Inktomi pages removed from the index might be done as an "incentive" to join Site Match. I continually get emails from Inktomi pitching "By April 15th you will no longer receive free traffic from Yahoo!. To continue receiving free Yahoo! traffic you will need to upgrade to Overture Site Match."

Some facts:

Last week my Yahoo traffic dropped to zero. Most of my pages were in the Yahoo index, but could not be found by a normal search.

Now I can only find my index page in the Yahoo index, but it can be found by searching a unique phrase and has an uptodate cache. So it doesn't look as if my site is being filtered out of serps, just that the pages have been removed.

Last weeks stats showed about 25% of my pages taken by Yahoo Slurp but they haven't made it to the index.

MSN show my index page and the Inktomi PFI page only.


 12:57 am on Apr 2, 2004 (gmt 0)


We have paid someone to go through our website and point out any reason we would be banned. They have said they can see no reason we would be banned from Yahoo. I would like to make sure there is nothing wrong with our website before I ask for re-inclusion. I am hesitant to send a re-inclusion request because I don't know if it is a one time thing, I don't want to ask for re-inclusion and have something wrong with our site, then potentially be banned for life. I am sure Yahoo will get many multiple re-inclusion requests for the same domain, it would make sense not to review the same site multiple times. What would you recommend we do in this case?


 2:58 am on Apr 2, 2004 (gmt 0)

After reading this I found out Yahoo has penalized our sites as well, but we're popping back up in Google. Any tips for overcoming penalties through cleaning up sites would be appreciated.


 5:40 am on Apr 2, 2004 (gmt 0)

If you think you are clean send an email to the feedback address.


 2:38 am on Apr 6, 2004 (gmt 0)


Could you clarify: in response to yvt360 (msg.#25), you refer to sending an email to the "feedback" address. Are you referring to reportsearchspam@yahoo-inc.com -- or another address?

Thank you.


 6:37 pm on Apr 6, 2004 (gmt 0)

Yeah, I'm in the same boat as yvt360. We have reviewed the site numerous times to look for violations of the editorial guidelines. I would like to discover somthing so that I can say to Yahoo "this is what we changed and we won't to do it again." However, we can't seem to find anything and we don't want to be banned for life - we've spent a lot of work on the site creating content for users. Should I submit it for reinclusion to the feedback email or is there something else I should do?


 7:42 pm on Apr 6, 2004 (gmt 0)

>>Next, I found my site was penalized by doing a search >>on my unique title inclosed in quotes. When I did this >>my site came up at the bottom of a list of 18 sites! I >>believe the nature of my penalty was to place my site >>at the bottom of the SERPS. Enclosing my title in >>quotes helped narrow the search results, otherwise, it >>would have been at the bottom of hundreds or >>thousands.


When you search for 'site:yourdomain.com' do you get a realisitic number of pages returned?


 9:02 pm on Apr 6, 2004 (gmt 0)


When I search on site:mydomain.com Only my site is returned. When I search on www.mydomain.com I get about 18 backlinked sites. If I search on mydomain.com (without www) I only et my site.


 9:16 pm on Apr 6, 2004 (gmt 0)

Since April 1 and after 27 posts on this thread, I have not yet seen one post from someone reporting a favorable response from Yahoo to a request for a review of a site believed to be "clean" and in accord with the Yahoo/Inktomi guidelines. Tim and the Yahoo WW feedback staff have asked us to be patient. Over a month has now transpired since the switch from Google to Inktomi and Yahoo search technology. Yahoo must be having difficulties in reviewing questionable sites for penalties and reversing the penalties.

This 38 message thread spans 2 pages: 38 ( [1] 2 > >
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