homepage Welcome to WebmasterWorld Guest from 54.227.67.210
register, free tools, login, search, subscribe, help, library, announcements, recent posts, open posts,
Subscribe to WebmasterWorld

Home / Forums Index / Yahoo / Yahoo Search Marketing Pay Per Click Advertising
Forum Library, Charter, Moderators: werty

Yahoo Search Marketing Pay Per Click Advertising Forum

    
View Bids Tool Errors
sem4u




msg:808770
 2:37 pm on Jan 12, 2006 (gmt 0)

The View Bids tool seems to be serving up a lot of errors today - a lot more than usual.

To make matters worse the lag between positions shown in the DTC and the bid tool seems to be getting larger.
This makes it difficult see at a glance which positions your keywords are in.

Come on Yahoo - you can and need to do better than this!

 

luxurysem




msg:808771
 3:13 pm on Jan 25, 2006 (gmt 0)

Contacted Yahoo about this problem a few moments ago and got this answer:

We are aware of the problem - it's a server issue and have no idea when it will be fixed. We are working on it as it is a priority for us.
They also mentioned that this is not the first time it occurs.

So in essence you can keep updating your bids manually or through a third party bid management tool with no guarantee that your updates will stick. Even if you see the change in Yahoo Search Marketing and think you are in the position you want to be, if you verify your rank in the Yahoo Search Engine, more likely than not you will not be ranked where YSM says you are.
Furthermore, your rank will keep changing everytime you perform a search for a particular keyword.

I have been experiencing this problem for at least a month now and it just keeps getting worse.

bostonseo




msg:808772
 3:21 pm on Jan 25, 2006 (gmt 0)

I love when I talk to a Yahoo supervisor and educate them on what is working and what is not :) We should all start sending them consulting invoices.

sem4u




msg:808773
 7:53 pm on Jan 25, 2006 (gmt 0)

We are aware of the problem - it's a server issue and have no idea when it will be fixed. We are working on it as it is a priority for us.
They also mentioned that this is not the first time it occurs.

This is typical Yahoo!

Translated - yep we know something is wrong, we won't tell our users and we have no idea when it will be sorted out!

What kind of response is that?

Maybe they are settling for 2nd place after all ;)

For what it is worth I think that the positions shown in the view bids tool is correct. I have checked a couple on Yahoo! & MSN and they seem to match up. However, if the figures are wrong in the DTC itself I cannot see at a glance which position a keyword is in!

sem4u




msg:808774
 1:52 pm on Jan 27, 2006 (gmt 0)

I can't even get the bid tool to work today.

An error has occurred. Please try again.

Great! Now I have no idea which position my ads are in :(

luxurysem




msg:808775
 2:12 pm on Jan 27, 2006 (gmt 0)

Actually the ad positions and bid prices are changing in the bid tool just as they are in the search engine itself. Keep refreshing the bid tool and you'll see what I mean. That is if the bid tool is actually working.

Tried contacting Yahoo again on this via email and have not gotten a response yet. (Excellent customer service!)

Looking forward to Microsoft offering a better alternative than Yahoo has so far!

sem4u




msg:808776
 2:22 pm on Jan 27, 2006 (gmt 0)

I have contacted them through the Support Center today and will see what sort of reply I get back.

Traditionally I lower my bids a little just before the weekend. It is kind of hard to do this blindly...

afterburner




msg:808777
 4:08 pm on Jan 27, 2006 (gmt 0)

relax everyone, Yahoo will fix it when they figure out what went wrong.

bostonseo




msg:808778
 4:27 pm on Jan 27, 2006 (gmt 0)

This is another serious current issue with Yahoo. I thought it should be posted here as well:

Think you are in the #1 place because the direct traffic center says that you are? Well think again.

Since at least Wednesday, across all countries, Yahoo has had serious adserving issues. I am finding that while I am supossed to be the #1 ad all the time...I am probably #1 25% of the time based on my research.

Yahoo, once again, has not communicated this issue to adverisers...and quite frankly I feel this is just another 'cover up' by them.

johnser




msg:808779
 4:36 pm on Jan 27, 2006 (gmt 0)

>>>>when they figure out what went wrong

Hope you're not in a hurry....

luxurysem




msg:808780
 5:16 pm on Jan 27, 2006 (gmt 0)

>>>>when they figure out what went wrong

I'm a patient person, but variations of this problem have been ongoing for at least a month and possible more. I think many of us are just starting to take notice now.

There are serious issues with Yahoo.

Don't get me wrong, I appreciate the traffic and business I get from their paid search. My concern is that I'm not getting what I'm paying for.

At least they should keep us in the loop. This is after all a "business" relationship.

Jon_King




msg:808781
 5:45 pm on Jan 27, 2006 (gmt 0)

<oops>

jdalg




msg:808782
 6:56 pm on Jan 27, 2006 (gmt 0)

It seems to be working as of now.

rise2it




msg:808783
 10:55 pm on Jan 31, 2006 (gmt 0)

"...a business relationship..."

The Yahoo business model is for you to give them money, and hope to actually get some of what you were promised.

It hasn't changed in 7 or 8 years, so I wouldn't hold my breath....

bostonseo




msg:808784
 11:32 pm on Jan 31, 2006 (gmt 0)

Lopsided relationship yes!

luxurysem




msg:808785
 3:00 pm on Feb 1, 2006 (gmt 0)

Just an update on the situation. The problem still persists despite Yahoo claiming that they've isolated it to the west coast mainly.
From what I've been told, it's a server syncronization issue. The servers are not all in sync with the DTC and each other so even if you bid for pos. 1 let's say, depending on which server is displaying the search results and your ad, the position will be different each time the term is searched.
I'm still trying to get more info on this problem because even if you bid for pos. 3 you might sometimes appear in pos. 1. In this case would you have to pay for pos. 1 or pos. 3?

I'll post the answer once(if) I get a reply.

Global Options:
 top home search open messages active posts  
 

Home / Forums Index / Yahoo / Yahoo Search Marketing Pay Per Click Advertising
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved