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Yahoo Search Marketing Pay Per Click Advertising Forum

Can't get to Overture log in page...

 11:17 am on Jul 25, 2005 (gmt 0)

Is anyone else having trouble getting to the Overture log in page?

I managed to get into one account for 15 minutes so far today. Then my browser just hung.



 12:35 pm on Jul 25, 2005 (gmt 0)

I am having the same problem. I cannot log into the dtc.

Tropical Island

 12:44 pm on Jul 25, 2005 (gmt 0)

Don't forget they made system "downgrades" (:-)) on Friday / Saturday. It always takes them a few days to straighten out the mistakes they make.

If this had just happenned once or twice it would be justifable however it happens EVERY time they touch the software.


 1:13 pm on Jul 25, 2005 (gmt 0)

Just got in again....so I am happy for the moment...


 1:50 pm on Jul 25, 2005 (gmt 0)

I finally managed to get in but it won't produce a single report. The page just takes for ever to load and hangs up.


 1:52 pm on Jul 25, 2005 (gmt 0)

It's been unstable (translation broken) for 12+ hours. Get off your 'butts' and fix it already.

The representatives are of course again cluess. I just called them and they said it's been down for 30 minutes. I told them no...that's how long you've been at work. Find out how long the problem has existed...correct answer = since last night.


 1:58 pm on Jul 25, 2005 (gmt 0)

Well I got half an hour out of it and it is broken again :(


 2:02 pm on Jul 25, 2005 (gmt 0)

Haven't been able to log on since last night.


 2:32 pm on Jul 25, 2005 (gmt 0)

It just worked for me


 3:16 pm on Jul 25, 2005 (gmt 0)

I just spoke with my Yahoo rep, and he said that the account manager is down and there is now ETA for it being back up.


 4:35 pm on Jul 25, 2005 (gmt 0)

Can't get in either. Boy this is fruturating - When did it go down?


 4:51 pm on Jul 25, 2005 (gmt 0)

It went down at about 10:00 PM (PST)Sunday. I have never seen an outage this long... I hope they get it fixed soon. I could be losing a lot of money!

Tropical Island

 5:29 pm on Jul 25, 2005 (gmt 0)

Hindsight is a wonderful thing however as a public service I was tempted to post on Friday that due to the downgrades being performed on Friday night that everyone should get all their stuff up to date in view of past history with these changes.

I didn't make the post 'cuz I felt it was too negative.

Wish now I had.


 5:31 pm on Jul 25, 2005 (gmt 0)

While Overture was down over the weekend, automated programs that access the API have been functioning.

However, they're not getting any new money as while Overture has been up for a couple hours, their account creation process only errors out (and at the last page so it's really a time waster).

Looks like Google's getting some new accounts this morning.


 7:44 pm on Jul 25, 2005 (gmt 0)

Yep, I'm having trouble signing into Yahoo! too. I also followed up with a phone call and they said they would have it up in an estimated hour...it's been 4.5 hours later. Yahoo also said it was down since midnight last night (EST). Is there anything that we, the advertisers, can do?


 7:46 pm on Jul 25, 2005 (gmt 0)

can't log in again/still


 8:12 pm on Jul 25, 2005 (gmt 0)

I've been trying all day with no luck!


 8:42 pm on Jul 25, 2005 (gmt 0)

I got in about 1 - 2 hours ago and it lasted about 10 minutes. But I can't get in again now.


 9:02 pm on Jul 25, 2005 (gmt 0)

I'm really disappointed that nothing has been posted to the site. I guess they don't want to turn off future advertisers. I can't take much more of this.

My account ran out of money this morning and I can't login to deposit more. It's like they're saying "We don't want your money."

Tropical Island

 10:21 pm on Jul 25, 2005 (gmt 0)

This is the same company that some on these forums are anxiously awaiting their publishers' program.

Give me a break.

They can't even manage their PPC program which they have had for years. I have no great faith that their employees can implement the new program with more competence then they manage their PPC side.


 7:08 am on Jul 26, 2005 (gmt 0)

It looks like the madness has ended! Time to catch up...


 2:48 pm on Jul 26, 2005 (gmt 0)

"I'm really disappointed that nothing has been posted to the site. I guess they don't want to turn off future advertisers."

That's exactly why they don't post anything on their website; I've seen like 2 system down messgaes in 3 years. They such A-holes.


 4:34 pm on Jul 26, 2005 (gmt 0)

This is exactly the reason I allocate 75% of my budget to Adwords and only 25% to Overture.

Tropical Island

 5:45 pm on Jul 26, 2005 (gmt 0)

We have about the same percentage of allocation.


 12:00 am on Aug 11, 2005 (gmt 0)

Lets not forget that Yahoo now own Overture, as before they were just a partner.

Personally they need a complete new management team put in place and clear out the clueless one's that have been running this from the start.

They also need a new view on customer care.

They need to recode most of the programming.

They need to get rid of the editorial mess!

Yahoo it is very simple... you make advertisers wait weeks, sometimes months for pending keywords to be approved, disabled keywords and a whole bunch of odd rules as to why - if we are even told why. By this time advertisers have placed all their keywords and around 70% of their budget with Google - leaving Overture with about 20% and other smaller engines around 10%

When we are dealing with keyword lists, we don't want to spend time moving it all around - so the 70% Google has now stays with them - pretty much forever.

Wake up Yahoo!

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