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Yahoo Search Marketing Pay Per Click Advertising Forum

    
How do I reach Overture?
Can't get through on phone
vik_c




msg:804551
 5:41 pm on Jun 25, 2003 (gmt 0)

I have an account with Overture and I haven't been able to log in because my password doesn't work.

I couldn't send them an email because with every notification they sent me, they add that replies to it won't reach them, I need to use my control panel to send them support requests.

So, I tried calling Overture and they told me I had called Overture UK, I should be calling Overture US, they gave me a new number. I called that number and that same woman tells me when the US office is closed the calls get diverted to Europe. She asked me to call two hours later.
I called three hours later, They're still closed. It's way past the time for them to start their day I should think but I still get a message that they're closed.

Do they have any email address I can send mail to?

Thanks!

 

Mike_Mackin




msg:804552
 6:08 pm on Jun 25, 2003 (gmt 0)

Customer Services:
Please have your account ID available when calling Customer Services.
1-866-WWW-OVER (1-866-999-6837) - Toll free in the US and Canada
Pasadena, Califoria (626) 685-5600 then use action #3
feedback@overture.com

martinibuster




msg:804553
 6:53 pm on Jun 25, 2003 (gmt 0)

I usually go to Hoovers for the phone number- cheaper than a pda, and faster than webmasterworld. ;)

vik_c




msg:804554
 7:35 pm on Jun 25, 2003 (gmt 0)

Thanks, Mike :) All in place now.

Didn't think of Hoovers.

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