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Asia and Pacific Region Forum

EMail Outages in Oz
... what the &*(&$%# is going on!

 11:35 am on Oct 9, 2003 (gmt 0)

Telstra could not deliver email for 3 days (Qld) starting last week-end... now it seems to have problem again tonight.

Clients on the Gold Coast are telling of similar problems with Optus and Ozemail. As there has been no advice from these companies to their paying customers... does anyone else have any info on this?



 12:00 pm on Oct 9, 2003 (gmt 0)

I'm with iHug and have no problems. Curious that whatever is happening would affect three networks though.


whats up skip

 1:15 am on Oct 10, 2003 (gmt 0)

There was an outage for a few hours on one of the backbone networks, but I don't think that is it.

I cannot log into my Bigpond mail account at the moment (and for the last day or so), so there is problem.


 1:51 am on Oct 10, 2003 (gmt 0)

I seem to be getting e-mail from my company's Brisbane and Sydney offices fine today. Is this just limited to certain providers?

whats up skip

 7:21 am on Oct 10, 2003 (gmt 0)

Found the low down on it all.



 11:51 am on Oct 10, 2003 (gmt 0)

Hehe, three at once. Serendipity.



 1:06 pm on Oct 11, 2003 (gmt 0)

You ISP is the most expensive ISP on the earth and also the most


 10:42 pm on Oct 11, 2003 (gmt 0)

7 hours eh... as far as I know Saturday, Sunday, Monday amounts to 3 days.

Is there some secret previously undisclosed method of counting used in spin doctor circles?


 2:28 am on Oct 13, 2003 (gmt 0)

Bigpuddle just 'sort of' fessed up [smh.com.au...] What REALLY annoyed me on Friday was that their 'Service Status' page showed 'no known problems'. So after I had spent 25 minutes on hold waiting to get through to their tech support - I asked why it took 25 minutes to get through if there were 'no known problems'? They said that the phones hadn't stopped ringing - the email was broken.... Maybe the Telecommunications Ombudsman monitors the 'service status' page logs?

Busted - broken and they have no idea why. One time you try to connect - its the authentication server that has no idea who you are - next time - it just times out.

And I was extremely pleased to read an email from my accountant - sent Thursday 9th october - which arrived just 48 hours later on Saturday evening..... Shame the meeting was a day before the email arrived.....

Time to find a new ISP


 2:46 am on Oct 13, 2003 (gmt 0)

Nothing worse than trying to get logged on to BPond and it then tells you that you failed on 3 attempts and for security reasons and will be locked out for 3 hours.

whats up skip

 2:56 am on Oct 14, 2003 (gmt 0)

A further update


'Problems? There are no problems"


 7:00 am on Oct 14, 2003 (gmt 0)

What really puzzles me is why would any webmaster choose telstra.
Problemes like above are occuring in a weekly basis, they are THE most expensive in the country, plus they have this radiculos trafic metering not seen anywhere in the world.
(my favourite commercial was ADSL with generous traffic allowance - 300MB per month).
So why Telstra.

Btw. I am in Japan now behind 12 MBits broadband without any startup fees and without any traffic metering, for less 50 AUD per month.
Tommorow I am moving back to OZ and I wonder how much I would pay for similar deal.


 10:21 am on Oct 14, 2003 (gmt 0)

>why would any webmaster choose telstra.

Sometime out in the bush there are no alternatives.



 10:09 am on Oct 16, 2003 (gmt 0)

>Sometime out in the bush there are no alternatives.

Last 3 weeks seeing ZA reporting pings on my machine every 10-15 seconds is why ... major big time DOS/SPAM blizzard/Virus hunting/*insert your favourite conspiracy theory here*

I was amazed they even 'fessed to it and it actually got reported.

... Haven't they learned yet?

... close the open relays ... especially the ones out here in the woop woops


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