We run a store and a website. Just recently we decided to move our location and our insurance company did a review. As soon as they found out we were operating a web site, they refuse to renew our coverage.
Their rational was that we were selling the majority of our goods to Americans (we are based in Canada), and that we had to much US exposure.
We tried to explain to the insurance company, we sell products that are very bland when it comes to liability risks, but to no avail. We also tried to explain that jurisdiction for the transaction was our own province, so we had no US exposure. No Luck.
After several weeks of trying we finally found an insurance company that would insure us for double the premium we were paying before. Ouch!
Anybody had a similiar experince?
