Sorry to post this, I have tried to find this myself but with no luck.
I remeber a post where some advice was given about how to deal with awkward clients who will not listen to advice. There was reference to getting them to sign a disclaimer and such like and they quite often rolled over at this point.
Can anyone point me in the direction of this thread please or others. I wish I had been using the old Flag feature when I read it :)
Good luck with your client, much of the advise in that thread is tactics I use to keep them nice and calm and cool. One thing I've run into is those with web design programs on their computers or those clients who have the beginner clue of website like to think up dreams of what they want. I had to tell one of my clients the blink command was depreaciated :P
Travoli, I think it was about the same time as the second thread that Korkus mentioned as that rang a bell, plus I even made a comment in that thread so it was of interest to me at that time (and now again hence the hunt).