I am independent web developer, and work on my own, dealing with all areas of a site, ranging from coding, design, scripting, database integration, SEO, etc.
A potential client has raised the issue of what would happen if I became unavailable for any reason, i.e. ill. They have a fixed timetable. Clearly my portfolio is based on my own work, which would not necessarily be of such quality if I had to effectively arrange a subcontractor.
Does anyone have any suggestions?
My only real solution is to recommend a few other people (I probably do know enough people that could do the work) if I fell ill, who could pick up the work, assuming I had sufficiently documented what I was doing as I went along.
Also, if so, should I therefore accept payment on completion only, or still insist on 25% upfront (which I have already indicated is my standard practice).
If, alternatively, I subcontracted, should I therefore accept the risk when signing a contract, i.e. state that the payment goes to me directly, and that if I have to subcontract that's a matter I need to deal with internally?
I can very much understand the client's dilemma. I believe they prefer my work to a rival company's work, but feel that the latter would be safer even if it is probably more expensive.