| 5:39 am on Jun 14, 2004 (gmt 0)|
|I'd like to add a few more comments about using initials in emails. If you are using the format firstname.lastname@example.org or email@example.com (without separators), there is a good chance you are going to run into a situation where a word is formed by using this format. Sometimes those words can be inappropriate and embarassing. ;) |
I've been managing a site with about 1000 users for a few years now. Every year there is a couple hundred accounts to be created and we automate the process by getting an export from someone else in the organization's database and running some scripts on it. The format we use is (firstinital)(lastname)@(domain). Well sure enough when I developed the script that assigns usernames (first tries the primary format above, and if that is taken it tries about 10 other permuations, and then it gives up and throws an error), somebody had a name of A. Buse. So of course the script wanted to give them abuse@(domain).
That motivated me to add a list of forbidden usernames. Who knows, we might have had a Ronald Oot and a Walter Ebmaster in next year's batch!
| 7:54 am on Jun 14, 2004 (gmt 0)|
I find firstname.lastname@ is the easiest format to understand. People with unfamiliar names when it is rolled into one such as firstnamelastname@ can be very difficult to read, remember or work out where one name ends and the other ends.
Also, the full stop character is easily accessed by almost every kind of keyboard, where as _ as a seperator often requires additional key controls - CTRL / ALT GR, etc.
| 9:12 am on Jun 14, 2004 (gmt 0)|
I have my work e-mail set up as both firstname.lastname@example.org and email@example.com This is especially useful to me as most people mis-spell my surname.
I do think that firstname.lastname@example.org looks more professional though.
| 9:23 am on Jun 14, 2004 (gmt 0)|
email@example.com - for personal emails. More easy for friends to remember
firstname.lastname@example.org - for professional use.
I donīt use _ because some people has difficulty to do it, and could end up using -.
I donīt want to use email@example.com because for my name, it sounds a bit confusing. My firstname ends with an O, and my last name begins with an O too: nunooliveira
I really prefer nuno.oliveira
| 10:43 am on Jun 14, 2004 (gmt 0)|
I'd say that firstname.lastname@ is the best option.
| 1:04 pm on Jun 14, 2004 (gmt 0)|
AOL use case sensitive email addresses
| 1:09 pm on Jun 14, 2004 (gmt 0)|
I'm not sure if this adds any value to the topic, but some companies like IBM use an 8 char system with first initial and then the last name up to 7 chars. Personally, I hate this system. It may be ok inside the company since everyone knows the system, but outside the company it can get confusing. My last name is 8 letters so I have the last letter cut off. People have to remember to leave off the last letter. Maybe it has something to do with DOS and 8 chars. Fortunately, they have also given us firstname.lastname@example.org now. This can just an example of what NOT to do.
| 2:58 pm on Jun 14, 2004 (gmt 0)|
Sydney Uni gives out usernames in the form jsmiXXXX (first initial and first three letters of surname, and a four digit random number). People who ended up with names like ****2918 were allowed to change them...
| 3:26 pm on Jun 14, 2004 (gmt 0)|
I'm curious how y'all handle certain cases.
First is the question of nicknames versus legal names. You could require the legal name, Alexander@ but what if all the sales rep's customers know him as "Alex"-- or for that matter, "A.J.," "Big Al," or "Junior"?
How do all of you handle apostrophes (O'Brien, D'Angelo) or hyphens (Ayers-Rashad) or modifier-based names (van der Waal, de Ville) or certain clan names or patronymics (bin Khalifa al-Thani)? If you have employees in countries where the family name comes before the given name, do you impose Tae-Yong.Kim@ or does it make sense to have Kim.Tae-Yong?
| 4:13 pm on Jun 14, 2004 (gmt 0)|
In schools and universities, for students, they usually incorporate the (last two digits of) year of entry in the username part of the email address.
| 4:28 pm on Jun 14, 2004 (gmt 0)|
|First is the question of nicknames versus legal names. You could require the legal name, Alexander@ but what if all the sales rep's customers know him as "Alex"-- or for that matter, "A.J.," "Big Al," or "Junior"? |
What we've been doing in this scenario is setting up aliases for any misspellings or nicknames. For example...
email@example.com would have an alias set up as firstname.lastname@example.org.
If the person is known by rich.doe, then that would be the primary email address with richard.doe set up as the alias.
I don't think it would be a good idea to force formal names on users. It's okay to allow them to use their "common name" as that is what everyone knows them by. Forcing a formal name in this instance would create problems.
When establishing the Email Address Formats for your company, this is something to take into consideration. You have to be flexible in allowing for this type of scenario.
P.S. A little OT, I have an acquaintence whose name is Sam Hitt. That makes for an embarassing firstinitiallastname format. ;)
| 5:02 pm on Jun 14, 2004 (gmt 0)|
Company Representatives - Personal Email Addresses
I'd like to bring this particular subject to the forefront of this discussion.
I don't think I can emphasize enough how important it is to implement a Corporate Email Address Format, especially for those outside representatives.
I have a particular client who has not followed my advice in this manner and they have about 4 or 5 outside representatives using their personal email accounts. Three are AOL accounts and two are MindSpring accounts.
I've sent them a link to this topic to see if I can change their thinking in regards to this issue. They've allowed those representatives to do whatever they want with their business cards. Since I manage all of that, I was at least able to establish standard print formats for the variable information that applies to each person.
It pains me when I have to utilize the personal email addresses. Some of them are downright tacky and not something that should be used in business communications. In my opinion, sending business email from an AOL account is not professional. And of course we all know that AOL accounts are utilized for UCE (Unsolicited Commercial Email).
In addition to all of the above, I think email signatures should be standardized in the organization also. There should be a standard name and address format along with the required legalese. When a new person comes on board, whomever is managing email sets up their signature using the global template and then applies that to the users email.
1234 Your Street
City, State, Zip
800-555-1212 Fax 800-555-3434
This email message contains confidential information and is intended only for the individual named. If you are...
| 6:26 pm on Jun 14, 2004 (gmt 0)|
Wonder what the policy is at the George Foreman household?
[edited by: stuntdubl at 10:31 pm (utc) on June 14, 2004]
[edit reason] No urls, thanks. See TOS [webmasterworld.com] [/edit]
| 7:24 pm on Jun 14, 2004 (gmt 0)|
as far as i can tell, the majority of mid to large european companies uses email@example.com and in my opinion this is by far the most serious one. (name-branding)
abbreviations suggest littleness and are intransparent
| 7:42 pm on Jun 14, 2004 (gmt 0)|
As far as outside consultants that are known to be consultants, and not inside the company, but do business on behalf of the company, these are formats I consider acceptible.
where example.com is the consultants website, and not an AOL/Yahoo/Other free email account.
I've recently found several email systems that can't handle _ (such as firstname.lastname@example.org) and either ignore the underscore, or bounce emails automatically.
Whenever I see a business person using @AOL.com - it makes me wonder how good they really are.
When I see a web/internet anyting consultant using a @freeemail.com address, I just don't do business with them - I can't imagine they have a clue if thats what their professional address is.
| 1:24 am on Jun 15, 2004 (gmt 0)|
email@example.com creates way too long email-addresses that attract too many typos. Remember the last time your had to note down an email-address with a foreign name on the phone?
That's why I like the initials firstname.lastname@example.org much better that serves companies that are not too big quite well. But for historical reasons our company uses the email@example.com format right now. The last option for bigger companies would be firstname.lastname@example.org as this leaves virtually no possibility for dupes but is still short enough.
role accounts (sales@, hostmaster@, info@, …) are only used where a never-changing address is needed and are forwarded to the proper person.
| 2:09 am on Jun 15, 2004 (gmt 0)|
|....email@example.com as this leaves virtually no possibility for dupes |
Um. Dejā vu: six of John Brown.... or James White.... or John Jones....
Or even 3 of each.
| 10:28 am on Jun 15, 2004 (gmt 0)|
A good address for a hotel or motel:
| 4:48 pm on Jun 15, 2004 (gmt 0)|
Isn't it more important to have an email address that a customer can remember and spell than to just follow a standard corporate template for all email addresses?
I'd much rather try to remember firstname.lastname@example.org than have to remember email@example.com. :)
We don't work with many clients that need more than 30-40 email addresses, and we just ask them to have each employee choose an address that their customers will be able to spell and remember.
| 4:56 pm on Jun 15, 2004 (gmt 0)|
In my office every employee has a few email address, all going to the same mailbox. Their "primary" is firstname.lastname@example.org, which is what people see when they SEND a message, but just to make sure that no mail is lost I have aliases configured:
This way no one ever gets it wrong. If one of the names ends up being weird (for example "Rob Ugay" would be "RUgay") the employee has the option of using it or going with the other two instead.
If one happens to interfere with a name I would like to reserve for admin use, they get the other two. For the majority though having all 3 reduces the number of mistakes from senders.
| 8:05 pm on Jun 15, 2004 (gmt 0)|
|I donīt want to use email@example.com because for my name, it sounds a bit confusing. My firstname ends with an O, and my last name begins with an O too: nunooliveira |
I really prefer nuno.oliveira
Personally I use the firstname.lastname@example.org format. Why? Because it is more formal. But, I guess that depends on the business you're in too...
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