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How To Contact Google
Getting Email Failures Trying to email help@google.com
samwise

10+ Year Member



 
Msg#: 30421 posted 7:23 pm on Jul 16, 2005 (gmt 0)

Hi,

I've been getting the following error while trying to email: help@google.com

host smtp1.google.com[216.239.57.25] said: 553 5.0.0 Header Error (in reply to end of DATA command)

I've been receiving this message for the last couple of weeks and would like to email them about about my website etc... I've already tried using the form at: [google.com...]

but only get the generic response and can't reply using email (FYI: I can send email anywhere else). It says at the end of the message to respond to the help@google.com email address if the generic response isn't good enough.

thanks

PS - I know that somewhere on this site are messages that may have other google email addresses but the search function doesn't seem to work.

 

vincevincevince

WebmasterWorld Senior Member vincevincevince us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 30421 posted 2:45 pm on Jul 17, 2005 (gmt 0)

Have you tried sending them email from a web=based email service? i.e. Hotmail, Yahoo...

samwise

10+ Year Member



 
Msg#: 30421 posted 5:02 pm on Jul 17, 2005 (gmt 0)

yes

the problem is why would this be only happening with google?

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