Brett_Tabke

msg:733685 | 5:34 pm on Feb 18, 2005 (gmt 0) |
You usually won't get a reply.
|
pcarlow

msg:733686 | 5:36 pm on Feb 18, 2005 (gmt 0) |
Any tips for how I might get one? Anything in the title that might catch their attention?
|
ncw164x

msg:733687 | 5:42 pm on Feb 18, 2005 (gmt 0) |
| You usually won't get a reply. |
| Hmm wanna bet I have always had a response from both google search and google adsense, the search will take a few days to get a response but adsense is normally within 24 hours I can't fault the service to be honest ;)
|
glitterball

msg:733688 | 5:43 pm on Feb 18, 2005 (gmt 0) |
I got a reply from them once when I pointed out a flaw in their Adwords billing system. They got back to me very quickly, thanked me and fixed the problem. I don't think that you will get a reply unless it affects their coffers.
|
dibbern

msg:733689 | 6:20 pm on Feb 18, 2005 (gmt 0) |
I've had to write 3 times this month. Twice about a canonicalization issue, and once to remove a file from the index. In all 3 cases, I had a real-person answer to my letter within 48 hours. I'd have to give them a 10 for responsiveness. BTW, I wrote to *webmaster@*
|
pcarlow

msg:733690 | 6:37 pm on Feb 18, 2005 (gmt 0) |
Great! I'll give that a try, thanks!
|
Jakpot

msg:733691 | 7:18 pm on Feb 18, 2005 (gmt 0) |
I've been fortunate to always get a response. Although the responses all are very similiar. LOL
|
JuniorOptimizer

msg:733692 | 7:35 pm on Feb 18, 2005 (gmt 0) |
Yes. I've received the same response many times :)
|
Rollo

msg:733693 | 7:38 pm on Feb 18, 2005 (gmt 0) |
I've been fortunate to always get a response. Although the responses all are very similiar. LOL |
| Same here... I got my canned response in about 6 weeks. Which is still better than Yahoo who never returns an email.
|
Sanenet

msg:733694 | 8:08 pm on Feb 18, 2005 (gmt 0) |
Well, I've been trying to get Adwords support to contact me over the last 2 weeks and STILL HAVEN'T GOT A REPLY. Sorry!
|
dibbern

msg:733695 | 11:47 pm on Feb 19, 2005 (gmt 0) |
I always telephone for Adwords questions. Irs never failed.
|
birdy

msg:733696 | 12:42 am on Feb 20, 2005 (gmt 0) |
Got a reply from both of them. Adsense taking 2 days Google help generally in 24 hours time Happy with them :)
|
xrtza

msg:733697 | 1:25 am on Feb 20, 2005 (gmt 0) |
They will reply but seldom bother to fully read and understand what you are asking. I too always get a reply but the reply in the context of the question asked ussually falls short. More typically than not if you a very clear on everything they will suggest something already covered in the message sent to them. They seem to canned replies with a slightly human touch. We have not found any of the answers to be helpful but yes they do answer so I will give them credit for that much.
|
pcarlow

msg:733698 | 1:56 am on Feb 20, 2005 (gmt 0) |
I wonder why they won't answer me then? Frustrating...
|
xrtza

msg:733699 | 7:08 am on Feb 20, 2005 (gmt 0) |
I am sure their volume of emails up just a tad :)
|
Lorymer

msg:733700 | 9:56 am on Feb 20, 2005 (gmt 0) |
I wrote to googlebot@google.com and I got a reply a few hours later - the same day!
|
twebdonny

msg:733701 | 9:01 pm on Feb 20, 2005 (gmt 0) |
And the reply was?
|
zeus

msg:733702 | 10:37 pm on Feb 20, 2005 (gmt 0) |
I also got a responce those hmm 5 times I wrote, but it diddent help a bit, but they replyed
|
incrediBILL

msg:733703 | 11:56 pm on Feb 20, 2005 (gmt 0) |
| You usually won't get a reply. |
| I've always gotten a reply, sometimes several in the same day, sometimes 2-3 days later, but always got a reply.
|
incrediBILL

msg:733704 | 12:00 am on Feb 21, 2005 (gmt 0) |
| Anything in the title that might catch their attention? |
| Try this title for grins: "Suspected AdWord Fraud tied to insider trading @ GOOG" BTW, don't include your real email address, URL or actual name, use a free email address :) You won't get the reply you want, but you will get paid a visit I'm sure.... Just kidding
|
|