I hope somebody here can help or give advice on my problem.
The problem is that we registered the domain names at one registra. But now we can not manage our domain name through their site. I e-mailed them to manage it but they informed me that they were also unable to manage our domain names. How can we do to resolve this problem? I am afraid that our domain name will get lost.
P.S. I tried to transfer the domain names to other registra, but can not.