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Alternative wording for "free offer"
palmpal




msg:631114
 1:08 pm on Jul 13, 2003 (gmt 0)

Hi All,

Currently I'm offering a "free widget" to my customers. Basically they purchase a widget and get a coupon good for an equal value on a future purchase. I'm getting a lot of hits on the word "free" but it is people looking to make their own widgets. Do any of you have suggestions of how I could word the free offer without using the word "free?"

Thanks for any suggestions!

 

kevinpate




msg:631115
 1:46 pm on Jul 13, 2003 (gmt 0)

These come to mind

Bonus
Bonus Coupon
Buy 1 widget, and your next widget's on us
Special offer

palmpal




msg:631116
 1:53 pm on Jul 13, 2003 (gmt 0)

Thanks! I think I have brain freeze from sitting at this computer for so long! I like "Special Offer" the best. Now I really need to decide if I really want to exclude the visitors looking for "free widget ideas" or not. On one hand, they at least found my site but on the other hand, the visitors looking for ideas are not likely to buy a completed widget! Decisions, decisions . . .

Bradley




msg:631117
 2:42 pm on Jul 13, 2003 (gmt 0)


Complimentary.

Gratis.

On the House.

gopi




msg:631118
 2:41 am on Jul 14, 2003 (gmt 0)

palmpal , The word "Free" has some magic in it , so i suggest you to continue using it . Instead of text just put some graphics which say "Free Special Offer" this way you can avoid it appearing for "free" searches ...

Learning Curve




msg:631119
 7:24 am on Jul 14, 2003 (gmt 0)

What's wrong with the popular supermarket offer, "Buy 1, Get 1 Free"?

I think being specific is best whenever possible. "Special Offer" will still generate a lot of curiosity clicks, I suspect.

TallTroll




msg:631120
 11:07 am on Jul 14, 2003 (gmt 0)

>> I'm getting a lot of hits on the word "free" but it is people looking to make their own widgets

Slap up some banners, or AdSense or something on that page. The traffic may be more or less worthless from the POV of sales, so just use the volume, and make that bandwidth pay

edit_g




msg:631121
 11:16 am on Jul 14, 2003 (gmt 0)

The word "Free" has some magic in it

Win, Save and Free. These are three words that always increase clickthroughs.

USMerch




msg:631122
 12:51 am on Jul 16, 2003 (gmt 0)

Insertion of 'Bonus' between Free and Widget might help the clickthroughs qualify themselves, if it makes it clearer what you are offering.

graywolf




msg:631123
 4:01 am on Jul 16, 2003 (gmt 0)

Free definitely has some magic in it. Comes from the same line of thinking as 'there is no such thing as bad publicity' You could get rid off the people who realy aren't your customers buy charging a nominal fee for shipping.

Ankheg




msg:631124
 4:41 am on Jul 16, 2003 (gmt 0)

"two for the price of one"

And I'm not sure how regional this term is, but a LOT of people on the southwestern U.S., at any rate, refer to all sorts of "buy one, get one" deals as BOGOs in everyday conversation... Never encountered it in the midwest, though. Just a thought...

palmpal




msg:631125
 10:42 pm on Jul 16, 2003 (gmt 0)

Hi All,

Thanks for the suggestions. I did modify my keywords so I'll have to wait and see how this affects traffic. I agree about "free" increasing click throughs but with the widgets I'm selling it is the design itself that people are interested in. So it is likely people using the word "free" in their search are not looking to purchase the widgets but rather to make similar looking widgets themselves.

Thanks again!

lioness




msg:631126
 11:28 pm on Jul 16, 2003 (gmt 0)

Some savvy shoppers will understand the term "BOGO" as in "Buy 1, Get 1 Free".

SlowMove




msg:631127
 12:42 am on Jul 17, 2003 (gmt 0)

steal, take, grab, lift, no charge, for nothing, comp, freebie, etc [thesaurus.reference.com].

ggrot




msg:631128
 2:02 am on Jul 17, 2003 (gmt 0)

fr<b></b>ee

graywolf




msg:631129
 2:48 am on Jul 17, 2003 (gmt 0)

BOGO is a retail industry term that is floating into the american vernacular, kind of like endcap. Unless you have worked in retail, I can't see how thess words would have entered your vocabulary.

lioness




msg:631130
 3:30 pm on Jul 17, 2003 (gmt 0)

.....unless your eyes light up, and your heart starts to beat a little bit faster every time you enter a store, and you see a big "BOGO" sign flashing right in front of you....

Seriously, there are a few stores that use this terminology in their print and TV advertisements, so some customers will be familiar w/ them.

dragonlady7




msg:631131
 3:42 pm on Jul 17, 2003 (gmt 0)

From NY State, never heard of BOGO, worked in retail 2 years.
Am a language and dialect geek, never encountered it even once. So... probably regional / industry specific, would steer away from it.

Marketing Guy




msg:631132
 4:00 pm on Jul 17, 2003 (gmt 0)

In the UK it's generally BOGOF (buy one get one free), which does have other conotations as well! ;)

I agree with the others - definitely try to capitalise on the traffic somehow - certainly dont cut it off.

Is there anyway you could cater for what these people are coming to your site looking for? If you ran a brick and mortar widget shop and people arrived asking for blue widgets all the time, but you didnt stock them, what would you do?

Put a big sign in the window saying, "we dont stock blue widgets" or put some blue widgets up for sale? ;) Expand and diversify!

Scott :)

graywolf




msg:631133
 4:23 pm on Jul 17, 2003 (gmt 0)

>>Put a big sign in the window saying, "we dont stock blue widgets"

I actually saw a store do this, and shook my head everytime I passed it, 6 months later they were gone.

palmpal




msg:631134
 9:41 pm on Jul 17, 2003 (gmt 0)

"Is there anyway you could cater for what these people are coming to your site looking for?"

Actually, the type of sites where these people do purchase things are the suppliers of products sold to make widgets. It is an extremely popular hobby so successful websites dealing with "supplies" do show galleries of completed widget designs on their sites, list the products needed to create them and then sell the supply widgets to the customers. My site, on the other hand, is trying to sell the completed widget that I create in an alternative fashion. People searching for "free widget designs" would be looking for ideas to copy using their stock of widget-making supplies. That is the reason I wanted to change my keywords to try to decrease this type of traffic.

I have diversified into three other product lines using similar technical skills to create these products and I'm finally getting orders for them. I am doing very well locally so the slow startup of the online business is okay.

Thanks again for the comments!

Crazy_Fool




msg:631135
 12:00 pm on Jul 20, 2003 (gmt 0)


Currently I'm offering a "free widget" to my customers. Basically they purchase a widget and get a coupon good for an equal value on a future purchase. I'm getting a lot of hits on the word "free" but it is people looking to make their own widgets. Do any of you have suggestions of how I could word the free offer without using the word "free?"

IMO, don't change a thing unless the clickthroughs on "free" are from paid / PPC listings. everyone wants something for nothing and "free" is the best way to get people to your site. at worst, those coming through on "free" use a bit of bandwidth etc - but getting them in means they could buy on impulse. if they are coming in from PPC listings, change your listings to be more accurate.

Jenstar




msg:631136
 4:07 pm on Jul 20, 2003 (gmt 0)

IMO, don't change a thing unless the clickthroughs on "free" are from paid / PPC listings

Crazy_Fool brings up an excellent point. There have been times when I thought "hey, I could just make one myself", and I'll even start searching for patters/templates/etc. Then reality hits ;)

You could also do an article on making widgets, from the "easier said than done" point of view, and how it is actually much more cost effective to buy them (from you, of course!) than it is to make them. You could likely convert some of that "free" traffic into actual paying customers.

And even without that, I would be willing to bet at least a few of your customers became paying customers because they surfed in looking for "free". Or they may remember you when they try and make it themselves, and discover it actually wasn't as easy as expected.

[edited by: TallTroll at 2:12 pm (utc) on July 21, 2003]
[edit reason] typo [/edit]

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