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how to pick cc provider for jewelry site
davaddavad




msg:656552
 2:23 pm on Jan 17, 2003 (gmt 0)

I am trying to decide on an ecommerce solution for a jewelry website. I have searched in here and found worldpay and ccnow as the most recommended I think. I was wondering because I have a high average ticket price if anyone could recommend a provider that would be good for a jewelry store. Thank you, Dave

 

Crazy_Fool




msg:656553
 5:16 pm on Jan 17, 2003 (gmt 0)

both worldpay and ccnow will allow high value items.

worldpay will allow any amount up to the card transaction ceiling imposed by the card issuers providing there is sufficient available credit on the card. the ceiling is something like 15,000 on a normal visa / mastercard. might be higher on some cards.

i haven't checked on this, but i was told that ccnow has a limit of $10,000 per transaction - you'll need to check this with them as it could be the same "maximum" limit as imposed by the card issuers. i know they definitely will allow transactions for several thousand $$$.

jsinger




msg:656554
 6:38 pm on Jan 17, 2003 (gmt 0)

When I first encountered a stolen CC on our site, I wondered how high ticket jewelry sites handled huge transactions. First I found that many such sites had shut down. Some of the remaining ones accepted wire transfers only.

This was nearly two years ago. I mainly looked at sites selling Rolex watches.

Not every business model works on the web. I used to follow Ashford.com which was a publicly owned company that lost money in buckets selling luxury products.

brendan




msg:656555
 9:40 pm on Jan 17, 2003 (gmt 0)

I read on the BBC that such sites were doing really well this year in the UK but I would suggest you look into moneybookers for this. The reason being that you cannot get a chargeback if you use it and people can pay in at the bank or on credit card. If you need any help with it or advice please get in touch I have a lot of experience with all the different routes to taking payment online and can advise on the best solution for your specific situation.

Shakil




msg:656556
 10:34 pm on Jan 17, 2003 (gmt 0)

I have a contact who was in a niche market selling High Value items, and was being HIT pretty bad with Chargebacks.

He changed his policy, and requested a FAX of customers CC or Bank statement etc, basically something official.

Sales went down by about 10%, but Chargebacks down by 85%.

Shak

brendan




msg:656557
 10:39 pm on Jan 17, 2003 (gmt 0)

What Shakil said if you must take CC then get a signed or imprinted voucher of the card that is what you need to defend a claim.

Hopefully the new program Verified by Visa (VbV) will stop mercants having to worry about chargebacks so much by putting the responsibility on the consumer for the card instead of stiching up the merchant.

davaddavad




msg:656558
 2:36 pm on Jan 20, 2003 (gmt 0)

Hi Thanx for all your replies. I am going to look into verified by visa. And there are a lot of jewelry sites on the web and a few I know of are doing well but of course they dont mention their charge backs. On the subject of moneybookers is anyone out there using them?

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