| 9:40 am on May 11, 2006 (gmt 0)|
Do you use an off the peg shopping cart or a bespoke one?
If bespoke you can use the Session to work the basket - obviously the items won't persist if they go away and come back but at least they can complete a transaction in one session.
Make sure you have a P3P policy also.
| 10:31 am on May 11, 2006 (gmt 0)|
Off the peg. However, a server side session relies on a client side cookie, so you'll still have the same problem.
How does a P3P policy help?
| 12:08 pm on May 11, 2006 (gmt 0)|
I don't know what effect a P3P policy has with other browsers.
| 1:03 am on May 12, 2006 (gmt 0)|
I've read that handling non-cookied customers can increase sales by 5-10%, in actual practice I've found it to be closer to 1%.
| 7:00 am on May 13, 2006 (gmt 0)|
If cookies are disabled, display a message on your shopping cart 'Your cookies are disabled. Call us on xx.xx.xx to place your order'.
| 10:30 pm on May 13, 2006 (gmt 0)|
|display a message on your shopping cart 'Your cookies are disabled. Call us on xx.xx.xx to place your order'. |
I use this method along with one additional feature.
- I sniff for cookies - if they're on, good. If not...
- I grab their browser/client info and redirect based on that value to a page that instructs the visitor how to turn cookies back on in their browser
- Of course, I also note a phone/alternate order method as mentioned above