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Product supplier is lifting content from my site
What do I do?
sun818




msg:639587
 6:59 pm on Nov 20, 2002 (gmt 0)

Hi, I have slight dilemna. As I was checking my web logs this morning, I noticed a new "competitor" for one of my products. I find out it is my supplier's web site! He added the same product and lifted the description from my web site. These are not generic manufacturer's text, so the only source is from my web site.

I obviously want the text removed, but I feel I have to tread more carefully here. Since I have a working relationship with the supplier (I see him twice a month), I don't want to risk not being able to buy from him. But at the same time, I want to protect my work. Help!

 

Liane




msg:639588
 7:06 pm on Nov 20, 2002 (gmt 0)

I had the same thing happen not long ago with one of my supplier's. I told him I didn't mind him using my photos (I really did though), but as he was using my copy as well, I explained that this would appear (to the search engines) to be duplicate content and one or both of our sites may be penalized.

He changed it that day! :)

When my competitors started taking my photos off his site to use on their own, I phoned him and said I didn't mind him using them ... but no way was I going to have my competitors help themselves to my stuff. That took a little longer, but he eventually replaced them with his own.

veneerz




msg:639589
 12:38 am on Nov 28, 2002 (gmt 0)

I would not deal with any supplier who not only does not supply you with all the selling tools you need to push his product, but also robs you of your own work.

Do not be delicate with someone like this! Never worry about someone who depends on you! Yes, he is the one who needs you, not the other way around. Call him and tell him, that you really do not appreciate this kind of behavior and that you feel that you're not being treated properly and demand (not ask) for all of your content to be removed. And warn that if he wants to use any of your work, he should ask you first for an approval, because this is the way things are done in civilized business society.

If you get any other response, than deepest apologies and immediate removal of your content, I suggest you look into a different supplier. There is plenty of fish in the sea. Trust me, you may get a little higher price, but you will most certainly will get less headaches and will eliminate a big chance that at some point you will be screwed. Trust someone who's been there, it really sucks to later sit and think of all those little warnings that you were given, but never cared too much to pay attention to them.

sun818




msg:639590
 6:43 pm on Dec 10, 2002 (gmt 0)

I spoke with my supplier last Saturday. He was not aware of content being lifted as the online site is handled by a webmaster. He gave me her e-mail, I wrote her, and the description was removed in a few days.

GilbertZ




msg:639591
 7:54 pm on Dec 10, 2002 (gmt 0)

good for you.. that can be tricky situation.

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