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|Email ticketing software.any recommendations?|
Looking for a great ticketing software.
I am looking for a great email ticketing software that has the following abilities:
Reporting capabilities(ie. who answered, how many,etc)
Templates (premade for FAQs)
Language translator (if possible)
Any help would be greatly appreciated.
check out Kayako I think it's a very nice system.
[edited by: lorax at 2:07 pm (utc) on Jan. 19, 2006]
[edit reason] No URLs please [/edit]
inverseflow has an excellent php helpdek...
Thats the one I use and its great for the price.
I have been recommended kayako as well. I wonder how this will work in an e-commerce operation, as opposed to those providing a service such as webhosting?
Not too sure what language you are looking for but you might check out smartertools
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