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Ecommerce Forum

    
What's Up With Linkpoint?
mdean

10+ Year Member



 
Msg#: 3859 posted 4:21 pm on May 25, 2005 (gmt 0)

I've been having trouble pulling up past transactions with Linkpoint the past couple days. And I've also had at least one customer tell me the shopping cart would not take her information. I haven't had ANY orders in 3 days. Is anyone else having these problems?

 

Morocco

10+ Year Member



 
Msg#: 3859 posted 4:59 pm on May 25, 2005 (gmt 0)

it's a First Data product

mdean

10+ Year Member



 
Msg#: 3859 posted 5:32 pm on May 25, 2005 (gmt 0)

What?

bookgirl

5+ Year Member



 
Msg#: 3859 posted 8:46 pm on May 25, 2005 (gmt 0)

They moved their servers to Denver or something and something broke.. Our cart is working now though, yours should be too..

cgikira

10+ Year Member



 
Msg#: 3859 posted 4:44 am on May 26, 2005 (gmt 0)

They've moved to new servers, but more importantly, if your cart is using an older version of the linkpoint API to process your orders, you need to upgrade. http://www.linkpoint.com/viewcart/down_index.htm has the latest API's.

[edited by: lorax at 3:19 pm (utc) on May 26, 2005]
[edit reason] delinked [/edit]

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