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With Paypal and other payment options, what % sales are through PP?
For those of you who offer multiple payment options
harleyx

5+ Year Member



 
Msg#: 3827 posted 1:14 pm on May 16, 2005 (gmt 0)

I'm still riding the fence trying to decide which payment processor to go with. 2CO is out since they haven't answered my initial emails. Debating on Paypal, since I know they're very popular but they also have a very checkered past.

For those of you who run sites that offer Paypal and other payment options, could you tell me about what % use Paypal, and of those using Paypal what % are credit card payments?

Just trying to get a handle on things. Thanks in advance.

 

phantombookman

10+ Year Member



 
Msg#: 3827 posted 1:27 pm on May 16, 2005 (gmt 0)

On my sites nobody ever opts for PP, personally speaking the only time I take PP is on ebay.
All my site sales are always credit card direct.

A lot of customers comment how reassuring it is to be able to pay direct with a card.
There is a huge credibility boost I believe

joe1182

10+ Year Member



 
Msg#: 3827 posted 3:16 pm on May 16, 2005 (gmt 0)

phantombookman

How did you get setup for clients to pay directly to you? I have wanted to do this but, wasn't sure exactly how to go about it.

lgn1

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 3827 posted 3:20 pm on May 16, 2005 (gmt 0)

I accept credit cards and paypal. I get about 2% of people paying by paypal, and these are genrally people that try the credit card first but they are maxed out, so they use paypal as a second option.

Lovejoy

10+ Year Member



 
Msg#: 3827 posted 5:30 pm on May 16, 2005 (gmt 0)

PayPal has offered pay direct via a credit card without having to sign up for American & Canadian customers for quite a while now, so I don't see a down side to using PayPal. I've used them since they first went online and NEVER had any problem.

phantombookman

10+ Year Member



 
Msg#: 3827 posted 5:38 pm on May 16, 2005 (gmt 0)

Hi Joe
I have 2 options, one a direct buy link which goes to my own secure SSL server and also a secure shopping cart supplied by mals. I then recover the card details either from my server or from mals if someone uses the cart.

I find,in my area at least, people very much prefer to use cards, even on ebay, very few go for PP when given the choice.

I also hear a lot of anecdotal evidence of people turning against PP because of all the spoof emails etc.

In reality being able to securely take cards yourself is cheaper, safer and gives customers a greater sense of confidence

joe1182

10+ Year Member



 
Msg#: 3827 posted 5:43 pm on May 16, 2005 (gmt 0)

So after you retrieve the Credit Card info off your server you then submit it yourself for payment? Do you have a swipe machine that you use? I am just getting started and am toying with the idea of submitting the charges myself. I was just wondering how everyone else does it.

phantombookman

10+ Year Member



 
Msg#: 3827 posted 5:47 pm on May 16, 2005 (gmt 0)

Hi Joe
I just retrieve card# and exp date and manually run the charge through my terminal. All very quick and easy.
It works very well for me, especially when people use debit rather than credit cards because I can take a 1,000 payment for just over 0.20p!

joe1182

10+ Year Member



 
Msg#: 3827 posted 6:09 pm on May 16, 2005 (gmt 0)

Thanks for the tips! That was very helpful.

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