homepage Welcome to WebmasterWorld Guest from 54.227.41.242
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Become a Pro Member
Visit PubCon.com
Home / Forums Index / WebmasterWorld / Ecommerce
Forum Library, Charter, Moderators: buckworks

Ecommerce Forum

    
cardcops and chargebacks?
stephenh




msg:629960
 4:50 am on Apr 20, 2002 (gmt 0)

does anyone else in here use cardcops.com for chargebacks? Ive been a member with them for 2 months and havent gotten one person using a stolen credit card since. Im thinking this may be because of the recession or no? If anyone has any experience with fraudulant sales I would love to hear how you are fighting them. I have less than a 1% chargeback ratio and Im looking for 0%! Thanks for any input.
-Stephen Harris

 

seofan




msg:629961
 2:24 am on Apr 23, 2002 (gmt 0)

For online services, the only way to get close to a 0% chargeback system is to require physical signature from the customer before shipment and document purchases and shipment information with receipts specifically for each shipment. To fight chargebacks, you have the burden of proof to show that you as a merchant have completed your end of the purchase, that the cardholder authorized the purchase, that you've done several steps to verify that the card holder is legitimate and that you have a return policy that supports your stance in any chargeback. Other than those steps, no service can provide you with the documentation that you need for the level of protection that you want.

Tapolyai




msg:629962
 2:38 am on Apr 23, 2002 (gmt 0)

What about services or memberships?

How does it work when the payment is for logging in, even if it is just once?

Global Options:
 top home search open messages active posts  
 

Home / Forums Index / WebmasterWorld / Ecommerce
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved