homepage Welcome to WebmasterWorld Guest from 23.20.63.27
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Pubcon Platinum Sponsor 2014
Home / Forums Index / WebmasterWorld / Ecommerce
Forum Library, Charter, Moderators: buckworks

Ecommerce Forum

    
Crook re-directed his package with UPS
jpavery




msg:652773
 8:46 pm on Jul 26, 2004 (gmt 0)

An order for $2K passed the AVS and CVV... when we shipped we told the customer the tracking number. The customer (AKA Theif) called UPS and simply had the package re-directed.

We are looking for away to give our customer the tracking info without giving them the tracking number.

Any suggestions?

Paul

 

Conard




msg:652774
 9:10 pm on Jul 26, 2004 (gmt 0)

Add the following line to your UPS shipping label or print out a separate label with this on it.

UPS, Do Not Re-Direct the Shipping Destination Of This Package Without the Approval of the Shipper.

That should end the re-directs, it has worked well for my clients.

lecaptain




msg:652775
 6:20 pm on Aug 7, 2004 (gmt 0)

This is something i've wondered about as well. In this instance, is the liability with the shipper, or UPS for re-directing the parcel without authorisation?

Surely liability would be with UPS? I had figured that they had done the figures and decided that taking the odd insurance hit was cheaper because of labour saved with missed and re-scheduld deliveries?

Global Options:
 top home search open messages active posts  
 

Home / Forums Index / WebmasterWorld / Ecommerce
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved