BaseVinyl
msg:626577 | 12:52 am on Jun 4, 2004 (gmt 0) |
We are starting to add a few extra days to our orders and then if we get the shipment to the client before the anticipated date then we look good. We were having a few too many shipments arriving a day or two late and that understandably peeves people off. We have found it better to estimate large and then deliver small. Better to tell a client it will be delivered in 7 days and have it delivered in 5 than the opposite! Cheers BV
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wifi on the fly
msg:626578 | 1:56 am on Jun 4, 2004 (gmt 0) |
We have 7 to 10 business days for most of our orders and people don't have a problem with it.
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jweighell
msg:626579 | 8:20 am on Jun 4, 2004 (gmt 0) |
I think it very much depends what you are selling. Certain products, people will expect them to arrive quickly, and vice-versa. You need to look and see what your competitors are doing. You could always add a surcharge for faster delivery. The bottom line is, be honest on your site, and then you won't upset anyone.
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T_Bill
msg:626580 | 5:42 pm on Jun 6, 2004 (gmt 0) |
We simply went from USPS 1st Class Mail to USPS Standard Delivery which added 3-5 days to the shipping time but saved us $2.60 per shipment. No complaints after a month.
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Essex_boy
msg:626581 | 8:05 pm on Jun 6, 2004 (gmt 0) |
I found that if the gear isnt delivered within 5 working days people get upset. So cant see a reason why you cant tell that it would be delivered in 4 days and have it arrive early.
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