I run a subscription service billed through PayPal. A couple of months ago, despite overall positive experiences with PayPal, I decided it was time to switch to a regular merchant account. I was losing a lot of people at the order page and I suspected some of it had to do with them needing a PayPal account to sign up. Then, PayPal announced that membership was no longer required for one-time purchases. I thought, "cool, it won't be long before they roll this out to subscription services". Well, I was wrong -- it's been months now. I'm still using PayPal and I'm still losing subscribers at the order page.
So here's the point of my rant -- it's time for me to fish or cut bait. Does anyone know when PayPal is actually planning to roll out the 'no membership' option to subscription services? If we're talking months still, I'm gone.
One aside: like I said, my experiences with PayPal have been really positive. It's a great service -- I'm just trying to assess whether it's right for my business.
From a user standpoint I don't like the way Paypal handles subscriptions anyway. World's worst user interface. Frankly I still want to be reminded and allowed to approve _any_ payment before it happens. I will never - ever "subscribe" to anything via Paypal again.
Use some other service that lets your subscribers approve renewals otherwise it will backlash.
I would recommend you keep PayPal and get an additional online merchant and put it's buttons next to PayPal's to test which is more popular. Try a search on google for merchants, or use:
With 2checkout, I am not sure if they do handle subscriptions, but no one has to make an account with them to buy something from you. Test with 2 or 3 differnt merchants for about 6 months, and delete the merchant which you recieve the least amount of payments from. That way, you can offer your potential buyers two or more different ways of paying.