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Ecommerce Forum

Order from Vietnam
To accept or not to accept. That is the question.
Movie Posters Direct

 8:24 am on Mar 9, 2004 (gmt 0)

Hi Guys,

Our site has just received an order from Vietnam.

The location itself was a slight alert, but further my CC processor flagged for extreme caution with this order.

Also to add, the purchase value is some X4 the value of most orders processed via the site.

My gut feeling is to deny this order.

Can anyone give any info/opinions of similar dealings?

- Carl



 9:42 am on Mar 9, 2004 (gmt 0)

Southeast Asia, multiples of the same item, and higher than average order totals always equal fraud for us.

You might find this thread pertinent:


If you search you will find more threads addressing cc fraud.


 10:09 am on Mar 9, 2004 (gmt 0)

>My gut feeling is to deny this order

agree, I don't touch them even more so if x orders


 10:12 am on Mar 9, 2004 (gmt 0)

Wouldn't touch it with a barge-pole.


 12:04 pm on Mar 9, 2004 (gmt 0)

There had a massive increase in fraudulent orders from Vietnam recently. We now get 3 to 4 such orders a day.

There is a 99.9% chance that this order is fraudulent. I would deny it unless it were issued by a Vietnamese bank and that the billing address matches the shipping address. (That is if your credit card processor can check this out for you you)


 1:01 pm on Mar 9, 2004 (gmt 0)

Drop it like a hot coal.

Trust your instincts


 1:17 pm on Mar 9, 2004 (gmt 0)

If you're gonna drop it anyway, might as well send a reply eMail that due to insurance company or bank regulations or whatever (good cop.bad cop) you regret to inform them that you can only accept cash instruments such as wire transfers or money orders by postal mail, for orders from Vietnam. At least you might catch a real one once a year, and that might pay for your lunch or a new pair of jeans on occasion.


 1:41 pm on Mar 9, 2004 (gmt 0)

Hi Guys,

Thanks for all this. Much appreciated and interesting to hear of other people in the same boat.

I'm going to run one more check for validation but I will no doubt go with my instincts and deny this order.

- Carl
P.S. Had to change to more userID.

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